Services & Program Lead

**Job Number**:
979538

**Work type**:
Permanent Full Time

**Location**:
Melbourne - Docklands

**Categories**:
Other, Planning, Project Management

**Who we are**:
In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet, run through a yard sprinkler, or kayak down the Maribyrnong, we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what’s right, you're in the right place.

**About the Role**:
This full time Services & Program Lead is based from our 990 La Trobe Street Head office, with a combination of working from the office or site, and working from home. Reporting to the Manager, Waterways & Catchment Services Maribyrnong, this is a pivotal role within the Maribyrnong team.

This role will provide technical guidance to the team related to catchment, waterway, drainage and land services including:

- Providing support to the Area Manager to ensure that the team provides high quality service outcomes both in the short and long term (reliable today and ready for tomorrow).
- Supporting, influencing and working closely with stakeholders and partners, including Traditional Owners, to co-deliver on ground initiatives that achieve performance objective outcomes, including those specified by the Regional Catchment Strategy, Healthy Waterways Strategy and Flood Strategy.
- The provision of strategic and day-to-day relationship interface with customers, community groups, local government and other agency stakeholders, to maintain their confidence in the business’ ability to effectively provide catchment, waterway, drainage and land services.

For more information please review the Position Description: Position Description - Services Program Lead.pdf

**About you**:
We are looking for applicants who can perform the following accountabilities:

- Co-ordinate and manage the delivery of waterway, drainage and catchment programs and services, optimised across delivery mechanisms, to deliver service outcomes and performance objectives in line with Melbourne Water’s role as the regions catchment manager, waterway manager, drainage authority and floodplain manager.
- Assist and, where appropriate, lead continuous improvement opportunities whilst working collaboratively with asset management and operational teams to achieve safety, asset performance, customer, regulatory and financial objectives.
- Support, or where appropriate lead, the timely and accurate financial management (including actuals, accruals and forecasting as applicable) across the sub-region’s budgets and allocations.
- Providing day to day guidance, mentoring and technical support for team members in strategic and operational matters.

**Why join us**:
At Melbourne Water, we care about water and all life that springs from it.

Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose, and are on a mission to protect every Melburnian’s way of life, one drop at a time.

We walk the talk when it comes to flexible working - but that’s not all. Our culture of purpose, safety, results, and learning permeates everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.

**How to Apply**:
Closing date: Sunday 1st June 2025 at 11:55pm AEST

**Advertised**:
16 May 2025 AUS Eastern Standard Time

**Closing**:
01 Jun 2025 11:55 PM AUS Eastern Standard Time