Customer Support Officer

4 days ago

Epping, Australia REPURPOSE IT PTY LTD Full time

**Description**:
**About Repurpose IT**

Our mission is to make premium quality repurposed materials accessible to everyone so that we can preserve our precious earths resources. We recover resources and give them new life via Construction and Demolition, Excavation and Drilling, Road and Rail, Infrastructure Projects, Local Councils, Food and Organics, Construction and Landscaping materials. By partnering with the public and private sectors, our best practice technologies connect waste disposal to materials supply to ensure we deliver a truly closed loop solution to our clients. We invest in technology to dramatically reduce greenhouse gases and environmental degradation to protect the planet for future generations.

**The Role**:
**Key responsibilities of the role will include**:

- Manage incoming calls via Repurpose It contact number
- Manage the brand-new internal sales management system (CRM) for bookings, quotes, contracts, leads and entire sales cycle
- Schedule customer deliveries via Repurpose it and third-party transport
- Prepare sales and purchase contracts as required
- Foster and strengthen existing customer relationships
- Actively prospect new accounts, make cold calls, seek out decision makers to secure new business opportunities
- Support the preparation and submission of competitive tenders for the Commercial team
- Assist in the review and development of products/procedures to improve company profitability

**About you**:
This position would be suitable for an experienced customer support professional looking to join a supportive team who is looking to grow and develop in their career.

**You will need**:

- Victorian drivers license
- Right to work in Australia
- Reliable car
- Experience working in a similar role and/or industry would be advantageous
- Police check and pre-employment medical (to be completed during recruitment process)

**Want to join our team?**

**Role Type**:

- In-house - Permanent - Full-time - Associate

**Company Overview**:

- At Repurpose It, we hold the fundamental belief that landfills are a thing of the past. We strive to eliminate waste and pollution by recovering valuable resources and giving them new life. Repurpose It operates from its company-owned site at 460 Cooper Street in Epping and is continually investing in the world's most advanced waste processing technologies to achieve our vision. We service a variety of market segments across resource recovery, landscape and construction materials. Our people, sustainability, safety and the right social outcomes are what we're passionate about

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