Software Support Specialist

11 hours ago

Sydney, Australia amdocs Full time

**Job ID**:200212
**Required Travel**: Minimal
**Managerial - No**
**Location**:Australia
- Sydney (Customer Site)

**Who are we?**:
**In one sentence**:
**What will your job look like?**:

- **Issue Investigation and Resolution**:Analyze and debug code to identify and resolve bugs or implement effective workarounds. Review changes for operational readiness, maintain existing software solutions, highlight technical risks, and contribute to mitigation strategies.
- **Continuous Improvement and Innovation**:Drive improvements in software and business processes by leveraging engineering tools, automation, and innovative techniques. Reuse existing solutions to reduce design complexity, improve response times, and enhance the end-user experience.
- **Cross-Functional Collaboration**:Collaborate effectively with cross-functional teams to ensure cohesive and efficient solution delivery.
- **Flexibility and Support**:Be available to support business activities outside of standard business hours when required.

**All you need is...**:

- A bachelor’s degree in science, IT, Computing, or a related field, with 7-8 years of experience as a Software Engineer or Software Support Engineer.
- Strong understanding of Java and core Object-Oriented Programming (OOP) concepts.
- In-depth expertise in Amdocs Billing modules, including Customer Management, Accounts Receivable, Collections, Journaling, and General Ledger.
- Proficiency in Oracle databases, SQL/PL-SQL, and Unix shell scripting.
- Professional experience with cloud technologies (AWS, GCP, Azure), AWS preferred.
- Excellent analytical and problem-solving skills.

**Good to have**
- Practical experience with microservices architecture and a solid understanding of software design patterns.
- Familiarity with automation tools to streamline development and deployment workflows.
- Working knowledge of Python, particularly in scripting, automation, or backend development contexts.

**Why you will love this job**:

- Get a chance to gain valuable experience and wide knowledge of Software integrative systems
- Get the opportunity to be exposed to advance marked technologies and working with multi channels and divers area of expertise

**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

  • Software Sales Support Specialist

    2 days ago

    Sydney, Australia Brennan IT Full time

    **Why work for Brennan?** We are a national company with a reputation for delivering technical excellence, innovation and high-quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row. **Brennan IT benefits include**: - A strong culture underpinned by values...

  • Senior Software Engineer

    6 days ago

    Sydney, New South Wales, Australia Software At Scale Full time $120,000 - $180,000 per year

    Our 'black belt' specialists are leaders in their domains: digital champions, delivery-focused experts, top-tier security professionals, AI thought leaders, and engineering best practice advocates.With a global presence and local expertise, we deliver innovative solutions without compromising on quality. Our multidisciplinary teams provide tailored expertise...

  • Client Success Specialist

    2 days ago

    Sydney, Australia MRI Software Full time

    ABOUT THE ROLE: The Customer Success Manager / Onboarding Specialist supports customers as they transition from sales prospects to active users of Social Eazie products. As a Customer Success Manager your role will be to help guide prospects through the setup process of their Social Eazie account in both Eagle, Vault and Box + Dice CRMs. Part of this...

  • Client Support Specialist

    2 days ago

    Sydney, New South Wales, Australia LEAP Legal Software Full time $60,000 - $90,000 per year

    About LEAPLEAP is the leading provider of Legal Practice Management Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to 'Help...

  • Software Support Specialist Ii

    10 hours ago

    Sydney, Australia ConnectWise Full time

    _ConnectWise is an industry and Global leading software company_ with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps _over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and...

  • Software Engineering Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Westpac Group Full time $100,000 - $150,000 per year

    Create your best future and Join Westpac as a software engineer specialist – Full StackWhat's the Role:Join our Business Lending Team as a Software Engineer Specialist. This software engineering specialist role involves working for one of the largest banks in Australia and exists to design and develop software solutions, ensuring adherence to relevant...

  • Software Engineering Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Westpac Group Full time $100,000 - $150,000 per year

    Job DescriptionCreate your best future and Join Westpac as a software engineer specialist – Full StackWhat's the Role:Join our Business Lending Team as a Software Engineer Specialist. This software engineering specialist role involves working for one of the largest banks in Australia and exists to design and develop software solutions, ensuring adherence...

  • Intermediate Software Engineer

    6 days ago

    Sydney, New South Wales, Australia ELMO Software Full time $90,000 - $120,000 per year

    Who we are…Founded in 2002, ELMO Software has established itself as a leading provider of innovative HR technology solutions, proudly serving over 2,000 mid-sized organizations and more than one million end users across Australia, New Zealand and UK. Our comprehensive suite of ISO-certified solutions covers the entire employee lifecycle, empowering HR...

  • Lead Software Engineer

    6 days ago

    Sydney, New South Wales, Australia ELMO Software Full time $120,000 - $180,000 per year

    Job Type: Permanent - Full TimeLocation: SydneyJob Category: ITWho We Are…Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand.With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO...

  • Ict Technical Support Specialist

    6 days ago

    North Sydney, Australia ESET Software Australia Pty Ltd Full time

    ICT Technical Support Specialist at ESET, an industry leader and pioneer in the antivirus industry with its award-winning NOD32 technology. ICT Technical Support Specialist is responsible for actively supporting the ESET security products via reseller channel and working as the technical advisor and product advocate. ICT Technical Support Specialist must be...