Night Manager

1 week ago

Sydney, Australia 365 Parking Full time

**Description**:
A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours.

**What will I be doing?**

A Night Manager will review financial reports, investigate anomalies, reporting any discrepancies to the Front Office Manager and Finance team. A Night Manager reviews daily revenues against guest receipts and reports and investigates any anomalies. The position has a Front Office focus but also has responsibility for overall hotel operations in the absence of Functional Managers, including but not limited to the following tasks:

- Assist the Front Office Manager with the management and support of daily Front Office Operations
- Manage and support the Front Office team, ensuring that brand standards are met and guest expectations are exceeded
- Review of all end of day revenues against logged reports/receipts
- Edit all reports to ensure accuracy
- Investigate any anomalies found between daily reports and revenues
- Providing five star service to our internal and external guest
- Handle guest requests, inquiries and complaints promptly
- Handle any management issues or emergencies that arise, record and resolve as necessary
- Maximise sales revenues through up-selling and marketing programs within the department
- Maintain knowledge of hotel products, services, policies and emergency procedures
- Ensure your team maintains a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities
- Complete projects that drive our KPI’s

**Requirements**:
**What are we looking for?**
A Night Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Have a degree, diploma, or formal certification in Hotel Management or equivalent
- A minimum of 2 years of Front Office supervisory experience in the hotel, leisure, and/or retail sectors
- Current and demonstrated knowledge of health and safety and security procedures
- Calm, efficient, and able to work well under pressure
- Excellent inter-personal and communication skills

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • Night Manager

    2 weeks ago

    Sydney, New South Wales, Australia Kyah Hotel Full time

    The Kyah - Night Manager / AuditorWe are on the hunt an enthusiastic, charismatic and dedicated person to join the team at Kyah.The Kyah, situated in Blackheath, Blue Mountains has completed our most recent landscaping work and is currently looking for an experienced Night Manager / Auditor. Due to the rapid growth of our brand, we are looking for long term...

  • Night Manager

    1 week ago

    Sydney, Australia Aboriginal Health Council of Western Australia Full time

    Overview Scape’s vision is to be the Earth’s best living company. We are a leading provider of student accommodation in Australia, with capacity to house 19,000 students and a focus on delivering a safe, excellent experience beyond just a bed and roof. The Role The Night Manager is a key member of the Sydney property-based Operations team, responsible...

  • Night Manager

    2 weeks ago

    Sydney, New South Wales, Australia The Branksome Hotel & Residences Full time

    The Branksome Hotel & Residences (TBHR), situated within walking distance of Mascot Station and the Domestic airport, provides luxury serviced apartments for short or long stay guests. At the TBHR we pride ourselves on professionalism and high levels of service. This is reflected in our 4 1/2 stars rating in Tripadvisor and Google review.CNBC has ranked the...

  • Night Manager

    6 days ago

    Sydney, Australia CKE Restaurants Full time

    THE ROLE The Night Manager is a key member of the property-based Operations team, responsible for ensuring the safety and security of residents as well as the effective management and escalation of incidents. This role involves working night shifts from 11pm – 7am on a rotating roster. As a Night Manager, your key responsibilities will include: -...

  • Night Manager

    2 weeks ago

    Sydney, New South Wales, Australia Cke Restaurants Full time

    THE ROLEThe Night Manager is a key member of the property-based Operations team, responsible for ensuring the safety and security of residents as well as the effective management and escalation of incidents.This role involves working night shifts from 11pm – 7am on a rotating roster.As a Night Manager, your key responsibilities will include:Conducting...

  • Night Manager

    2 weeks ago

    Sydney, New South Wales, Australia Scape Full time

    **WHO WE ARE**Scape's vision is to be the Earth's best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 19,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique,...

  • Night Manager

    1 week ago

    Sydney, New South Wales, Australia Veriu Full time

    Posted: 11/11/2024Closing Date: 13/12/2024Job Type: Permanent - Full TimeLocation: Sydney MetropolitanJob Category: Front Office**We are Veriu Group (pronounced 'Very You')**Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong...

  • Night Manager

    3 weeks ago

    Sydney, New South Wales, Australia CKE Restaurants Full time

    THE ROLEThe Night Manager is a key member of the property-based Operations team, responsible for ensuring the safety and security of residents as well as the effective management and escalation of incidents. This role involves working night shifts from 11pm – 7am on a rotating roster.As a Night Manager, your key responsibilities will include:Conducting...

  • Night Manager

    3 weeks ago

    Sydney, New South Wales, Australia CKE Restaurants Full time

    THE ROLEThe Night Manager is a key member of the property-based Operations team, responsible for ensuring the safety and security of residents as well as the effective management and escalation of incidents. This role involves working night shifts from 11pm – 7am on a rotating roster.As a Night Manager, your key responsibilities will include:Conducting...

  • Night Manager

    2 weeks ago

    Sydney, New South Wales, Australia CKE Restaurants Full time

    WHO WE AREScape's vision is to be the Earth's best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 19,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique,...