Assistant Manager

Division: Northern CPPYJ
- Location: Kariong, NSW, AU, 2250
- Req ID: 72586

**Assistant Manager (Client Services) -**

**Frank Baxter Youth Justice Centre,**

**Youth Justice**
- **Temporary, Full-Time up to 18 months**:

- **Location: Kariong**:

- **Level 6 Salary ($118,296 - $129,228 pa), plus employer's contribution to superannuation and annual leave loading**

**Your role**

The Assistant Manager, Centre is responsible for managing the delivery of client services of the youth justice centre on a day-to-day basis to ensure the needs of young people sentenced, or on remand, are met within a safe and secure therapeutic setting in accordance with relevant legislation.

The role manages a team of staff to deliver centre programs across client services, counselling, WHS, building environment, response equipment and operational security and ensures compliance with policy, procedure and relevant legislation.

**What you’ll do**

As part of the Frank Baxter leadership team, you will
- Manage a team of staff including work allocation and rostering, performance management and learning and development to deliver a range of centre programs including client services, counselling, WHS, building environment, response equipment and operational security.
- Manage the delivery of client services based on a multidisciplinary model to provide high quality psychological, counselling, health, education and other services and programs consistent with defined case plans for young persons.
- Coordinate the design, delivery, monitoring, evaluation and funding of a range of programs provided by centre and community-based providers to support children and young people sentenced, or on remand, who present with complex needs and behaviours.
- Coordinate the delivery of various reports and submissions including issues and incidents, ministerial briefings, Serious Young Offenders Review Panel (SYORP), Classification Review Panels, Parole Reviews, and Conditional Discharge.
- Manage and coordinate the development, implementation and review of young persons’ case plans by a team of unit and specialist staff to support the delivery of high quality client services.
- Lead the design, implementation and modelling, a range of operational procedures, practices and systems including accountability and quality assurance systems, by monitoring reviewing and coaching staff practice ensuring good operational practice is maintained.
- Perform quality assurance reviews and drive operational efficiency, a secure environment and safe work practices that comply with legislation, policy and procedures.
- Monitor and coordinate the admission, discharge, court attendances, transfers, absences, visits, behaviour management and incidents at the centre and coordinate the evaluation and review of security ratings and risk assessments of young persons to ensure appropriate security and compliance with court mandates, legislation and required policies, procedures and guidelines.
- Lead, develop and support staff, particularly line managers to set standards and assist their reports, in achieving expectations of their role, while also providing support to all other staff helping them to develop in their roles. Act as the Duty Manager, on a rotating, on-call basis and learn key business and operational processes.

**What we’re looking for**
- Tertiary qualifications in behavioural/social sciences, education, psychology, or relevant experience managing multidisciplinary teams within a criminal justice or human services environment.
- Driver’s licence (minimum class C)
- Possession of ‘Provide First Aid’ Certificate (HLTAID003)
- NSW Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012
- National Criminal History Record Check in accordance with the Disability Inclusion Act 2014

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career.
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply. You will need to attach an up-to-date résumé (maximum five pages) and a cover letter (maximum three pages) with a brief outline on how you meet the focus capabilities & requirements of the role and answer the two targeted questions below:

- Assistant Managers needs to ensure the team