Housekeeping Supervisor

**Job Title: Housekeeping Team Leader**

**Location**: Richmond VIC Melbourne

**Purpose**:
**Key Responsibilities**:

- **Morning Staff Allocation**: Support the supervisor in assigning daily room allocations and communicating priorities to the team.
- **Room Checking**: Conduct quality checks on cleaned rooms to ensure they meet brand and guest expectations before handover.
- **Training New Staff**: Assist with onboarding and on-the-job training for new room attendants, demonstrating correct cleaning procedures and safety practices.
- **Closing of the Day**: Help ensure task completion at the end of each shift, report daily performance and room status to the manager.
- **Team Support**: Act as a go-to person for attendants during the shift, answering questions and helping resolve basic issues.
- **Manager Backup**: Step in when the Manager is unavailable to keep daily operations running smoothly.
- **Guest Interaction**: Respond politely and promptly to guest requests or concerns related to housekeeping services.
- **Compliance & Safety**: Follow all workplace health and safety procedures related to cleaning operations and equipment use.

**Skills and Experience**:

- **Hotel Background**: At least 1-2 years of hands-on housekeeping experience in a 4-star or 5-star hotel. Previous experience in a team leader or senior room attendant role is highly regarded.
- **Communication Skills**: Able to clearly communicate with both staff and management; friendly and professional with guests.
- **Leadership Potential**: Comfortable taking initiative and guiding a small team; interested in growing into a supervisor or management role.
- **Attention to Detail**: Strong focus on cleanliness, room presentation, and following hotel standards.
- **Physical Capability**: Fit for manual tasks including lifting, bending, and standing for extended periods.
- **Team-Oriented**: Works well in a fast-paced team environment, supports others, and leads by example.
- **Availability**: Must be available at least 4 days per week.

**Perks**:

- **Career Growth**: Opportunities for professional development within a luxury hospitality setting.
- **Meal Discounts**: Enjoy staff discounts on meals during shifts.
- **Accommodation Discounts**: Benefit from discounted rates at affiliated properties.
- **Supportive Work Environment**: Join a team that values dedication and excellence in hospitality.

**Job Type**: Part-time

Pay: $28.12 - $60.08 per hour

**Benefits**:

- Employee discount

Work Authorisation:

- Australia (required)

Work Location: In person