Housekeeping Supervisor

22 hours ago

Richmond VIC, Australia Josh Hospitality Services Full time $60,000 - $120,000 per year

Job Title: Housekeeping Team Leader

Location: Richmond VIC Melbourne

Purpose:

Key Responsibilities:

  • Morning Staff Allocation: Support the supervisor in assigning daily room allocations and communicating priorities to the team.
  • Room Checking: Conduct quality checks on cleaned rooms to ensure they meet brand and guest expectations before handover.
  • Training New Staff: Assist with onboarding and on-the-job training for new room attendants, demonstrating correct cleaning procedures and safety practices.
  • Closing of the Day: Help ensure task completion at the end of each shift, report daily performance and room status to the manager.
  • Team Support: Act as a go-to person for attendants during the shift, answering questions and helping resolve basic issues.
  • Manager Backup: Step in when the Manager is unavailable to keep daily operations running smoothly.
  • Guest Interaction: Respond politely and promptly to guest requests or concerns related to housekeeping services.
  • Compliance & Safety: Follow all workplace health and safety procedures related to cleaning operations and equipment use.

Skills and Experience:

  • Hotel Background: At least 1–2 years of hands-on housekeeping experience in a 4-star or 5-star hotel. Previous experience in a team leader or senior room attendant role is highly regarded.
  • Communication Skills: Able to clearly communicate with both staff and management; friendly and professional with guests.
  • Leadership Potential: Comfortable taking initiative and guiding a small team; interested in growing into a supervisor or management role.
  • Attention to Detail: Strong focus on cleanliness, room presentation, and following hotel standards.
  • Physical Capability: Fit for manual tasks including lifting, bending, and standing for extended periods.
  • Team-Oriented: Works well in a fast-paced team environment, supports others, and leads by example.
  • Availability: Must be available at least 4 days per week.

Perks:

  • Career Growth: Opportunities for professional development within a luxury hospitality setting.
  • Meal Discounts: Enjoy staff discounts on meals during shifts.
  • Accommodation Discounts: Benefit from discounted rates at affiliated properties.
  • Supportive Work Environment: Join a team that values dedication and excellence in hospitality.

Job Type: Part-time

Pay: $28.12 – $60.08 per hour

Benefits:

  • Employee discount

Work Authorisation:

  • Australia (Required)

Work Location: In person

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