Compliance Advisory Manager

Compliance Advisory Manager

**About the role - Permanent, full-time based in Adelaide or Toowoomba**

We're building our regulatory and compliance capability across the organisation by introducing a newly created Compliance Advisory Manager opportunity covering the Technology & Transformation, Legal & Company Secretary, and Operations portfolios. Initially reporting directly to the Head of Compliance and Assurance, this role will see you partner with the divisions outlined below to ensure the applicable compliance obligations are understood and met.

This is an exciting and important role that will work very closely with senior leaders across the portfolios to monitor and continuously uplift compliance risk maturity.

**About the Divisions: Technology & Transformation, Legal & Company Secretary, and Operations**

People First Bank is investing in technology to create a secure, simple, and world-class banking experience for its customers, in which the Technology & Transformation Division play a significant role. The Technology & Transformation Division includes a number of teams covering cyber security, enterprise and member platforms, integration, project management, and vendor management to name a few.

The Legal & Company Secretary Division provide legal advice and support to the business, including the coordination of Board activity and adherence to corporate governance requirements.

The Operations Division encompasses the People First Bank Payments & Digital Channels, Lending Operations, Banking Operations, Operations Risk & Remediation, Fraud, and AML Operations teams, and strives to fully support our member-facing teams and organisation to deliver the best experience to our members.

Other key responsibilities include:

- Providing specialist compliance risk management support to ensure your designated Line 1 business unit/s understand and adhere to the requirements of the People First Bank Compliance Risk Management Framework.
- Conducting compliance control testing, identify potential control gaps, implement treatment plans, and manage actions to completion. This includes implementing additional controls to uplift compliance and the risk profile.
- Facilitating annual Compliance Obligations and Control Effectiveness Reviews.
- Assisting Risk/Obligation Owners in updating policies, procedures and training material relevant to your business unit, and provide key information about obligations management, including roles, responsibilities and processes.
- Ensuring Risk/Obligation Owners are aware of upcoming regulatory changes, as reported by Line 2, that may impact their relevant area/s.
- Assisting Reform/Obligation Owners in ensuring regulatory changes are implemented in a compliant manner, including the development/review of policies, procedures, system changes, training, assess impact on the risk profile, implementation of controls.
- Reviewing and identifying compliance related incidents and potentially reportable situations, as part of the Incident and Issue Management Procedure.
- Managing compliance incidents, engaging with the relevant business unit SMEs to ensure incidents are appropriately remediated and the risk of future non-compliance reduced or avoided.
- Ensuring required information is provided to Line 2 to ensure compliance breaches are reported to the relevant regulator in a timely, compliant, and accurate manner.
- Supporting business units in preparing and contributing to returns/attestations/certifications/consultations to regulatory bodies as appropriate.
- Preparation of necessary submission and reports for Management and Board Committees.
- Assisting in Compliance Obligations Register implementation and ongoing operation, including the implementation and completion of attestations.
- Overseeing the completion of Line 2 Assurance compliance actions relevant to your business units.
- Establishing and maintaining excellent working relationships with internal and external stakeholders.

**About you**:
We're looking for someone with a keen eye for detail and an analytical mindset, who isn't afraid to challenge the status quo. It's also critical that you have strong communication skills and the natural ability to collaborate and engage with others to drive continuous improvement. We are seeking someone who is highly adaptable, able to take initiative, and confident in taking on projects and running with them, keeping things on track, and delivering results with a good degree of independence.

You must be able to demonstrate in-depth experience in compliance obligations relating to a financial institution including fraud, anti-money laundering and counter terrorism financing, technology compliance obligations, and corporate governance requirements, in addition to:

- Minimum 5 years of experience in compliance risk management in a financial institution, preferably in retail banking.
- Demonstrated experience in control design and testing.
- Experience and sound understanding of APRA