Curation & Administration Consultant

2 weeks ago

Melbourne, Australia IAG New Zealand Full time

Create impact as a
**Curation & Administration Consultant.**

As part of the largest insurance group in Australia and New Zealand, we’re here for you. Are you ready?

**YOUR ROLE**

As a Curation & Administration Consultant at IAG, you will play a crucial role in delivering Curation Administration support to enhance the employee experience for our colleagues through on-site services and business administration support. Your primary responsibility is to ensure the delivery of all Workplace Curation Administration objectives aligns with the Property Services & Administration plan. Building strong relationships with stakeholders, responding to feedback, and coordinating day-to-day bookings are integral aspects of your role.

You will provide on-site administration services for major IAG offices across Australia and New Zealand, managing third-party providers to ensure superior customer service delivery within specified timelines and budgets. Additionally, you will support the delivery of internal general services, spanning various disciplines such as Property, Facilities, ergonomics, emergency preparedness, event management, desk and parking bookings, meeting rooms, AV/VC issues, and general building orientation. Offering guidance to our staff on navigating self-service functions for technical support, including Security, Safety, and IT issues, is also a key responsibility.

**ABOUT YOU**
- Strong hospitality background or a qualification in Business or a related field.
- Background in customer service with a minimum of 2 years of experience.
- Well-developed interpersonal skills with the ability to manage relationships with key stakeholders, including effectively managing expectations.
- Capability to multitask and communicate effectively with supervisors regarding conflicting priorities.
- Proven ability to proactively communicate and escalate challenges and issues appropriately.

Applications close on
**Thursday, 07 December at 23:59pm.**

**ABOUT US**

IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, we’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - CGU, WFI, NRMA Insurance, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

At IAG you’re not just part of one brand, your part of a large purpose-led Trans-Tasman group dedicated to making your world a safer place.

We’re ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.

At IAG you can enjoy:

- Access up to 50% off personal insurance, including home and motor insurance.
- Flexibility and support so you can live life to the full.
- Carers and parents hub and support.
- Receive meaningful recognition through an award-winning, easy-as system.
- Join great employee network communities.

We’re committed to the reconciliation movement in Australia for Aboriginal and Torres Strait Island peoples and focus on providing a safe and supportive work environment for all our employees. You can find our Reconciliation Action Plan on our company website.

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