Software Implementation Consultant
10 hours ago
**Introduction**:
THE OPPORTUNITY
Mulpha Australia is one of the country’s most strategic real estate debt and equity investors and leisure, residential and commercial property development and retail and office sectors. We have an amazing portfolio of world class destinations, businesses, luxury properties and products.
Mulpha acquired The Signal Group in 2021. The Signal Group is recognised as one of Australia’s largest staff identification and branded merchandise providers. With local manufacturing and global sourcing capabilities, our established network of companies control a vertically-integrated supply chain, from design and manufacture through to warehousing and supply. We work closely with our clients to develop customised products to showcase the full potential of their brands. We support them with innovative solutions that identify people, recognise their achievements, and help their diverse business grow
THE ROLE
As a Systems Implementation Consultant your primary responsibility is to facilitate the successful integration and deployment of Cin7 software setup and configuration for Mulpha Signal Group. Working with the broader team to understand the inventory, sales and production processes your job will be to ensure a smooth transition of data and business processes to the new SaaS platform Cin7.
Contributing to the projects for implementation of Cin7 and supporting software you will be required to analyse business requirements and drive the software implementation through to the end.
Configure and customize the Cin7 platform according to client specifications.
Ensure that the software aligns with the client's workflow and industry standards.
Monitor, track, and report delivery activity and project status.
Provide advisory services and support to our staff to implement and train them in the new system and processes.
Work with IT vendors to integrate Cin7 with Xero and other key business systems.
Act as a point of contact for clients during and after the implementation phase.
Address and resolve any issues or challenges that may arise, ensuring client satisfaction.
YOUR BACKGROUND
Proven experience in software implementation, preferably in the field of inventory management or ERP systems.
Strong understanding of business processes and workflows.
Technical proficiency with Cin7's software and related technologies.
Problem-solving skills and the ability to think critically in resolving client issues.
Excellent organisational, communication and time management skill
**BENEFITS**:
As part of the Mulpha Family, you can enjoy a range of benefits including:
- Hotel and Dining Discounts
- Birthday Leave
- Lifestyle Platform with 400+ retailer discounts
- Salary Sacrificing/Financial Education and benefits
- Career Progression/Mulpha Academy/Study Assistance
- Wellbeing Hub/Healthcare Discounts/Employee Assistance Program
- Free Car Parking/Car Parking Discounts at some of our Offices/Venues
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**Description**:
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