Client Solutions Lead

5 days ago


Melbourne, Australia Capgemini Full time

About Capgemini

Capgemini is a diverse collective of more than 350,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses. We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of their business needs. This passion drives a powerful commitment - to unlock the true value of technology.

Over the last 18 months, we have tripled our business in Australia and New Zealand, with over 3,500 team members devoted to helping clients get the future they want.
- Now is the time to join our rapidly growing team who are at the forefront of finding new ways technology can help us reimagine what's possible, collecting unique career experiences with global brands and game-changing tech projects._

Let's talk about the teams:
Our Cloud Infrastructure Services, and our Project & Consulting practices brings together the right technology, processes and culture to deliver business agility and cost reduction to our clients. We provide cloud focused client advisory and delivery services on areas such as hybrid cloud, workplace services, security, service desk and cloud service management/delivery.

Capgemini has proven experience in building cloud strategies that have enabled our clients to adopt a cloud-first approach to achieving their business objectives.

Let's talk about the role and responsibilities:
As a Client Solutions Lead this role will see you involved in small to mid-size opportunities across various clients - a mix of private and public sector organisations, as well as interacting with our internal Solution and Account Executive teams within our Cloud Infrastructure Services and F & C teams.

Main focus for this role includes:

- Development of end-to-end solutions (Transformation, Transition and Run) covering multiple service lines and/or technology domains,
- Supports Sales Lead in pre-qualification activities, including ROM costing and early solution shaping as appropriate,
- Designs solutions and ensures the relevant solution/s artefacts are completed in line with global processes,
- Provide expertise on commercially structuring deals,
- Reviews and inputs to the contract schedules, SoW and SLA among other documents,
- Supports solution specialist and 3rd parties' direct engagements when needed,
- Contributes to proposal writing and guides the bid team on alignment to sales strategy,
- Leads all client facing interactions from Solutions perspective,
- Ensures the solution and commercials are sustainable for the future,

Let's talk about your capability and experience:

- Solid client engagement skills with the ability to articulate both transformational and managed services elements of deals,
- Ability to lead and coach teams through challenging objectives,
- Proficient in pre-sales solutioning and processes,
- Extensive technical background to be able to understand various solutioning possibilities,
- Ability to link technical aspects of solution with commercial responses,
- Strong commercial understandings, especially across contracts and schedules,
- Risk identification, treatment and management skills,
- Solid negotiation skills
- Experience across pricing models, cost analysis and breakdowns

Let's talk about what's in it for you
- We believe technology is about more than business transformation - it's also about building a more sustainable, inclusive future. This starts with our people, working with you to get the future you want. We invite everyone to bring their whole selves to work, contributing to our inclusive culture and a safe place for our people to be themselves and truly belong. Through championing our staff-led community groups, we are committed to being active allies for everyone. We also aim to build an environment where you can thrive at work and at home. We champion remote working and are in the process of making ‘truly flexible' working arrangements the day-to-day reality for our people. In addition, we strive to ensure your growth and learning experience is unique with access to leading learning platforms, external certifications, and opportunities to grow and learn the way you want. Finally, we offer opportunities to use your skills to help society address the impact of the digital and automation revolution, and we're ruthlessly focused on sustainability for our clients and our business - committing to becoming a net zero business by 2030._

Capgemini Australia has developed and manages, process orientated Management Systems compliant to the requirements of ISO9001, ISO27001 and ISO14001. We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual, statutory, and regulatory requirements.

Our Commitment to Diversity & Inclusion

GetTheFutureYouWant - Come join us, bring you


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