Aps5 Stakeholder and Communication Officer

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a APS5 Stakeholder and Communication Officer on a contract for 12 months with potential extension.

Duties and responsibilities

As a Stakeholder Engagement and Communication Officer, you will:

- Prepare, coordinate, maintain and publish a range of written program artefacts, including strategies and guides, stakeholder management plans and registers and other resources.
- Organise and coordinate meetings and events, including cross-agency stakeholder working groups, showcases and other engagement activities and forums. Prepare, coordinate and manage invitations, agendas, minutes, presentations and meeting materials.
- Participate in workshops, meetings and events, and record and collate information to enable delivery of quality reporting to relevant stakeholders.
- Collaborate with key internal and external stakeholders to proactively assist with the design and delivery of content and communication processes, including management of stakeholder SharePoint sites and other collaboration tools.
- Prepare communication updates, website and intranet content and presentations for both internal and external audiences.
- Monitor and coordinate team mailboxes and prepare and coordinate responses to stakeholder queries in a timely manner.
- Respond in a positive and flexible manner to change and embrace ambiguity.
- Sustain positive relationships with both internal and external stakeholders, team members and clients to encourage collaboration and teamwork.
- Provide administrative and professional communications support
Skills required for the position
- Develop and maintain productive relationships, using exceptional interpersonal skills to communicate and negotiate with internal and external stakeholders, and own work team.
- Communicate confidently and present messages in a clear, concise and articulate manner.
- Demonstrate attention to detail and alibility to write, edit, proof-read and maintain accurate records.
- Undertake research and analyse data to make informed and justifiable decisions.
- Demonstrate excellent project and event management skills.
- Operate with personal integrity and a take customer and stakeholder centric approach to drive improvements.
Knowledge required for the position
Knowledge and understanding of:

- contemporary communication practices and theories
- legislation, policies, procedures and information management requirements relevant to the work area
- the agency's privacy, ethics, workplace health and safety and security protocols
- issues affecting the agency's customers and stakeholders
- relevant business systems and tools.
Qualifications or Experience
To be successful in this role, you will:

- Strive for continuous improvement, and contribute to a culture of high performance.
- Have demonstrated ability to communicate clearly in plain English, and convey messages succinctly and with empathy.
- Have a strong focus on delivering positive user outcomes and experiences and thrive in a collaborative team.
- Have experience using Microsoft office suite, including use of Excel and designing and developing presentations in PowerPoint.
- Have demonstrated administration or event experience, coordinating meetings and events, including virtually. Experience with Microsoft Teams is highly desirable.
- Demonstrate commitment to explore, learn and adopt new technologies and ways of working, to achieve better business outcomes. Experience in publishing, particularly use of SharePoint is highly desirable.