Call Centre Team Leader

2 weeks ago

Eagle Farm, Australia JUCY Full time

Are you passionate about helping people? Able to think on your feet and solve problems?

If you are proactive with great attention to detail, want to ensure customers have an amazing experience and are looking for the next step in your career, JUCY has the job for you

We are looking for an enthusiastic Team Leader to work in JUCY's Brisbane branch, to lead, coach and mentor a team of ON Road customer telephone consultants, oversee the operational management and increase efficiencies across the team or wider business.

To be an effective Team Leader, you will need to have a sense of adventure, patience and fantastic problem-solving skills. No two days will be the same for you, but with a positive, can-do attitude and a strong customer focus you will have the keys to success.

**What you need to have**:

- Good geographical knowledge of NZ and AU
- Basic knowledge of Motor Vehicles
- A clean Drivers license
- Strong commercial awareness and business acumen
- Excellent written and verbal communication skills (Fluent English)
- Legal rights to work in AU

**At JUCY we offer**:

- Opportunity to take your career further in the Tourism industry
- Amazing company culture, working with people from all over the world
- Great JUCY perks, such as 5 days of free campervan hire

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