Casual Retail Assistant

2 weeks ago

Chadstone, Australia frank green Full time

**About frank green**

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

**Your New Role**

As a Casual Sales Assistant, you'll be the welcoming face of our brand-new store Your focus will be creating memorable shopping experiences, helping customers find the perfect products, and keeping the store looking top-notch.

You’ll play a key role in delivering exceptional service, maintaining visual standards, and ensuring smooth operations during busy periods. Whether it’s helping with a purchase or setting up a promotional display, you’ll be an essential part of our store’s success.

**Your Day to Day**
- Engage with customers by providing a welcoming and personalised shopping experience.
- Assist customers with product selection, offering advice and recommendations tailored to their needs.
- Maintain the store’s appearance, including merchandising and restocking.
- Operate the cash register and handle transactions accurately.
- Support the store team with operational tasks such as inventory checks, receiving stock, and maintaining cleanliness.
- Be a brand ambassador by promoting the company’s values and ensuring that every customer interaction reflects the company’s mission and vision.
- Help address customer queries, resolve complaints, and provide after-sales support when necessary.

**What You Need**
- Passion for delivering excellent customer service.
- Strong communication and interpersonal skills.
- A good understanding of basic sales principles.
- Attention to detail in maintaining store presentation and stock levels.
- Competence in cash handling and using a POS system.
- Ability to work well in a team and adapt to a fast-paced retail environment.
- Able to think on your feet and provide solutions to customer queries or operational challenges.

**The Perks**
- Staff discount on frank green products.
- Genuine career growth opportunities.
- A real opportunity to have an impact on a global brand.
- Plenty of autonomy and opportunity to grow.

**Our Culture**:
At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

**To Apply**

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.

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