Customer Service and Optical Assistant

2 weeks ago


Winston Hills, Australia Oscar Wylee Full time

**Benefits That Set Us Apart**:

- Vision Perks: Enjoy the perk of receiving 1 FREE pair of glasses every 6 months.
- Fuel your success with a supportive team and vibrant culture
- Unleash your potential with long-term career progression

Oscar Wylee is a leading optometry company with 140+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all. We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service.

**Key Responsibilities**
- Provide genuine and high standard customer service and ensure customer satisfaction and positive customer experience
- Collaborate with Store Manager and Optometrist to help drive the success of the store
- Support with weekly stock take, and organising displays
- Build strong rapport with each customer and provide style recommendations
- Dispense complex lenses and frames according to individual needs

**What is expected from you?**
- Previous experience in Optical and fast-paced retail working environment is highly desirable but not essential
- Highly motivated, positive, and friendly individual
- Strong people skills - you’re approachable and empathetic
- A passion for delivering excellent customer service in every interaction
- Must be able to work late night and weekends

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law



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