Optical Dispenser

Join Our Eyecare Team as an Optical Dispenser

Location: Surry Hills Health Centre

Employment Type: Casual 

Please note: This role requires flexibility with work location. While the Optical Dispenser will be based at our Surry Hills Health Centre, they may be required to work at other centres — such as Hamilton, Wollongong, or Parramatta — to provide coverage when team members are on leave.

About the Role

We are looking for an experienced Optical Dispenser to join our Surry Hills team on a Casual basis. Our ideal team member will have a combination of technical ability, great communication skills and outstanding customer service. Our Centre is open Monday to Friday 8.30am – 5pm and Saturdays 8.30am-2.30pm.  

You'll provide high quality optical needs for customers in a timely manner and excellent customer care. You'll be responsible and accountable for all store operations.

What would you do as our Optical Dispenser?

• Increase customer awareness of all Teachers Health Centre (THC) and health fund products and services.
• Ensure a positive level of customer experience and the efficient processing of customer enquiries and needs.
• Contribute to the retention and growth of THF's customer base to maintain profitability.
• Provide customers with superior advice on optical products and efficient processing of their orders.
• Ensure that the store is compliant with THF's policy and procedures and relevant legislation.
• Develop and maintain business relationships with other Eyecare centres.
• Ensure efficient processing of customer orders.

What are we looking for?

• Previous experience as an Optical Dispenser
• Excellent customer service and communication skills
• High attention to detail
• The ability to work well in a fast-paced work environment
• A team player who is passionate about providing the best service to our members
• Experience using SUNIX is a bonus
• CERT IV in Optical Dispensing is beneficial

Teachers Health was created by teachers for teachers over 70 years ago and is the only health fund exclusively for the education community. As a not-for-profit health fund, we exist for our members covering the lives of over 360,000 teachers, education staff & their families. ​We have 6 state-of-the-art Health Centres across NSW, VIC and SA. They all provide top quality dental and eyecare services, and a range of member offers.

How do I apply?

Click APPLY NOW and send in your updated CV and an (optional) cover letter, telling us why you would be a good fit for the role. Due to the high number of applicants, only shortlisted applicants will be contacted. 

Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people that identify as LGBTQIA+. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in touch with

All candidates must be willing to undertake a national police check as part of our recruitment process.