Receptionist/housekeeping Supervisor Position at

2 days ago

New Town, Australia Hobart Tower Motel Full time

**Join Our Team at Hobart Tower Motel**

**Position: Receptionist/Housekeeping Supervisor Mixed Role**

**Receptionist Responsibilities**:
As a Receptionist, you will be the face of our motel, providing exceptional customer service to guests from check-in to check-out. Your responsibilities will include:

- Welcoming guests with a friendly and professional demeanor, ensuring a seamless check-in process.
- Handling reservations, inquiries, and guest requests promptly and courteously.
- Providing guests with information about motel amenities, local attractions, and dining options.
- Assisting with administrative tasks such as answering phone calls, processing payments, and maintaining guest records.
- Resolving guest concerns and issues in a timely and efficient manner to ensure guest satisfaction.

**Housekeeping Supervisor Responsibilities**:
As a Housekeeping Supervisor, you will play a crucial role in maintaining the cleanliness and organization of our motel. Your responsibilities will include:

- Overseeing a team of housekeeping staff to ensure rooms and common areas are cleaned to the highest standards.
- Developing and implementing cleaning schedules to meet guest needs and maintain efficiency.
- Conducting regular inspections to ensure compliance with cleanliness standards and identify areas for improvement.
- Training new housekeeping staff on cleaning procedures and safety protocols.
- Managing inventory of cleaning supplies and equipment, and placing orders as needed.
- Responding promptly to guest requests and concerns, and taking appropriate action to resolve issues.

**Job Types**: Full-time, Part-time

Pay: $21.38 - $45.50 per hour

Schedule:

- Monday to Friday
- Weekend availability

Work Authorisation:

- Australia (preferred)

Work Location: In person

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