Key Account Aftersales Rep

4 hours ago

Perth, Australia Penske Full time

A fantastic full time, permanent role has come up for a **Key Account Aftersales Representative **to join our Hazelmere Team.

**In this role you will**:

- Drive customer loyalty with a dedicated focus on key accounts.
- Manage the parts function (and extended offerings) of the relevant business entity's profitably and to service the parts needs of the company and Retail Customers by delivering exceptional customer service.
- Enhance the customer experience and value offered in assisting with the efficient and timely supply of parts.
- Support customers with product and service offerings through regular engagement and site visits.
- Achieve and exceed annual financial operating targets for revenue and gross margin.
- Liaise with Parts management team to ensure Safety, Quality and Productivity for the Parts Team.
- Demonstrated skills and a real passion for managing customer relationships and developing sales strategies.
- Confidence in successfully managing, developing and growing parts sales.
- Strong experience in understanding and interpreting business financial information.
- Experience in managing Budgets (Capital and Revenue).
- Enjoy conducting formal presentations to dealers, clients and management teams.
- Intermediate level of Parts interpreting in the truck/transport industry.

**Employee Benefits**:
We offer our employees a number of benefits, including:

- Flexible work arrangements.
- Penske Power-Up Day - An additional paid day off for all permanent employees.
- Commitment to career development and progression.
- The highest levels of safety, technical and leadership training.
- Reward and Recognition Programs.
- Employee Assistance Program.
- Family Friendly benefits.
- Access to discounted travel, health insurance & motor vehicle leasing options.

**About Penske**:
With over 1,200 employees across Australia and New Zealand, **Penske** is an iconic brand in both the business and racing worlds and a Fortune 500 company with a global presence. Operating across some of the most dynamic on and off-highway markets in the country, including road transport, energy solutions, mining, rail, defence and commercial marine and the leading distributor of premium power systems solutions.
- We value and embrace diversity, equity and inclusion in everything we do_
- Require reasonable adjustments to the recruitment process? Please let us know._

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