Service Coordinator Team Leader

6 days ago

Forest Hill, Australia Bolton Clarke Full time

Permanent Full time | No Weekend work
- Leadership opportunity | Step up into management
- Located in Forest Hill | Free onsite undercover parking

**Do you have leadership skills, great communication and attention to detail?.....This may be the role for you**

The HCP Service Coordinator Team Leader, provides leadership, support and guidance to the team in scheduling and coordinating client services.

Aligned with the Consumer Directed Care framework, the key aim of a Home Care Package is to assist people in living at home for as long as possible, enabling them to have the choice and flexibility in their at home support and assist consumers and providers to maximise this choice and flexibility.

**The Service Coordinator Team Leader role will**:

- Maintaining a structure of a high performing team that achieves performance targets as efficiently as possible with a view to reducing wastage and duplication
- Monitoring productivity and performance measures using KPI’s
- Completing month end reports
- Providing feedback to team members on their performance, works collaboratively with the HCP Clinical Team Managers and People & Culture Business Partner to address team performance gaps
- Reviewing ongoing processes to enhance service delivery from the team
- Promoting and strengthen the Bolton Clarke profile as a service provider of choice through relationship management of both internal and external stakeholders by demonstrating excellent customer service principles.
- Achieving tasks allocated with the operational plan and report outcomes.

**What do we need from you?**
- Knowledge and experience of community-based care and support services
- A working knowledge of HCP funding and how it impacts on scheduling clients’ visits
- An innovative and dynamic approach to the provision of care
- Excellent communication and interpersonal skills
- Proven ability to contribute to and, work as part of a dynamic team in addition to operating independently
- Demonstrate alignment with organisational values and ethics
- Excellent organisational and time management skills and ability to work within limited timeframes

**Our offer to you**:

- $15,900 Salary packaging + $2,650 meal and entertainment allowance
- Career progression and development opportunities
- A very supportive, flexible, and positive team culture
- Employee Assistance Program
- Reimbursement of $0.85per/km you travel when using your own vehicle
- Health Insurance discounts with Medibank
- Gym and Wellbeing benefits
- Employee referral program - earn $$ for referring your friends and family
- Free Flu Vaccinations
- Discount on selected car dealerships
- Travel and Flight benefits

  • Service Coordinator

    6 days ago

    Forest Hill, Australia Bolton Clarke Full time

    Permanent full time | Monday to Friday | Hybrid role - Based in Forest Hill| Free onsite undercover parking - Competitive salary + super + $18,550 salary packaging The Service Coordinator will provide service coordination for care recipients receiving Bolton Clarke Home Care Packages funded by the Commonwealth Government, Department of Human...

  • Urgent Care Team Leader Forest Hill Full Time

    6 days ago

    Forest Hill, Australia For Health Group Full time

    The Company ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 80+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the...

  • Team Member

    2 weeks ago

    Forest Hill, Australia The Reject Shop Full time

    **Job no**: 500055 **Work type**: Part time **Location**: Victoria **Categories**: Team Members Are you passionate about helping customers and working in a fun environment? Do you want to join a well-known and loved Australian discount variety retailer that is all about helping to save money for Australians every day? Then this is the perfect job for...

  • Senior Clinical Pharmacy Leader

    2 weeks ago

    Forest, Australia beBeeClinical Full time $123,717 - $134,336

    Enhance Medication Safety and Efficiency as a Clinical Pharmacy ManagerAbout the RoleAs a dynamic leader, you will oversee the delivery of high-quality clinical pharmacy services to inpatients at hospitals. Your goal is to ensure seamless medication management.Develop strategies to coordinate clinical pharmacy services with relevant standards such as...

  • Customer Service Team Leader

    1 week ago

    Frenchs Forest, Australia Aruma Full time

    Flexible location: WFH - NSW /BNE / VIC This role reports to the Head of Facilities and Asset Management Manager and is responsible for delivering maintenance and property services to Aruma's portfolio nationally. The main duties of this role include managing and scheduling maintenance works, assisting with invoicing, managing property software platforms,...

  • Customer Service Team Leader

    4 days ago

    Rouse Hill, Australia Assetlink Full time

    **The Role** The Customer Service Team Leader is an integral role to the experience of our guests, as you will be our clients’ customers first point of contact and responsible for providing service excellence, as well as “delivering the magic”. The Customer Service Team Leader is also responsible for leading and mentoring a team; driving general...

  • Customer Service Team Leader

    4 days ago

    Rouse Hill, Australia Assetlink Full time

    **Introduction**: About Assetlink From humble beginnings, Assetlink have grown to a workforce of 2500 throughout Australia and abroad, providing a range of facilities management services. Our people are positive, customer-focused and committed to excellence. In a recent employee survey, 95% of respondents said the reason they love working at Assetlink...

  • Team Leader Support Coordination

    4 days ago

    Cannon Hill, Australia Community Solutions Full time

    **Full-time permanent position in Cannon Hill**: - ** Increase your take-home pay with Salary Packaging**: - ** Join a supportive team with opportunity to up-skill and grow** **About Us** **Community Solutions Group**makes a difference in people’s lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We...

  • Enrolled Nurse

    6 days ago

    Forest Hill, Australia Southern Cross Care (SA, NT & VIC) Inc Full time

    **Be the difference. Enjoy great rewards and benefits.**: - ** Permanent Part Time position - 25 hours per week** - ** Mon to Fri 9:00am - 14:00pm** - ** Salary Packaging benefits up to $15,900 annually to maximise your take home pay** Come join our dedicated Home Care Services team in the Eastern Melbourne Region and help older Australians to live better...

  • Team Leader

    2 weeks ago

    Castle Hill, New South Wales, Australia Saints Care Ltd. Full time $104,000 - $130,878 per year

    Location: Both Castle Hill & Blacktown/DoonsideEmployment Type: Full-time (38hrs pw)Salary: SCHADS level 6Are you a passionate leader with experience managing staff and driving impactful youth programs? Saints Care is seeking a dynamic Team Leader to oversee our youth services supporting young people affected by homelessness and those involved in the...