Customer Service Executive

4 days ago


Mona Vale, Australia BMG Outsourcing Full time

Bohol Offshoring Solutions is looking for a Customer Service Executive to work with one of our Australian clients and be the leader of the Philippine offshore accounts admin team.
- Duties and Responsibilities Answer phone calls and attend to the inquiries of the Customers and direct the calls to respective departments and people in IRD Group;
Answer to queries and concerns over Chat from customers;
First-level support for Login Issues;
Assists in making Company processes and work procedures;
Other admin and clerical tasks required by the Client.

Qualifications 3 years of customer service and/or sales representative experience
Preferably has 2-3 years of BPO experience
Strong English communication skills
Familiar with MS Office particularly in Excel
Detail-oriented and organized
Able to work independently and accurately under general supervision

Applicants must be willing to work in Tagbilaran City (Office-based)
Work schedule: 6 am - 3 pm.



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