
CRM & App Support Assistant (Part-time)
2 weeks ago
**Position**:CRM & App Support Assistant (Part-Time)
**Location**:Remote or Sydney-based preferred
**Industry**:Construction / Balustrading / Web CRM
**Company**:Bright Balustrading
**Hourly Rate**:$25-$35 AUD/hour
**Hours**:10-15 hours per week
**About Us**:
Bright Balustrading is a well-established Sydney-based company operating across fabrication, site measurement, installation, and CRM-integrated processes. We're launching our custom-built CRM and mobile app system and are looking for a tech-savvy support assistant to help us maintain and enhance the platform over time.
**About the Role**:
**Key Responsibilities**:
- Maintain CRM and mobile app health (React, Node.js)
- Make minor updates and UI/UX improvements
- Assist with testing, logs, alerts, and user onboarding
- Coordinate with main developer for major customizations
- Manage bug fixes, real-time tracking, and SMS delivery issues
**Required Skills**:
- React / React Native
- Node.js + Express
- PostgreSQL or MySQL
- GitHub or GitLab
- Firebase / AWS S3 / Google Maps API
**Nice to Have**:
- Prior experience with CRM projects
- Familiarity with Twilio / ClickSend for SMS
- Understanding of construction or field service business flow
**Who This Suits**:
- A university student studying software, computer science, or IT - Someone who has built or contributed to web/mobile apps - A tech-savvy individual who wants to learn and grow in a real-world business environment
**How to Apply**:
**Job Types**: Full-time, Part-time
Pay: $25.00 - $35.00 per hour
Expected hours: 10 - 15 per week
Schedule:
- Monday to Friday
Application Question(s):
- Do you have experience working with React or React Native? (Yes/No)
- Are you familiar with Node.js and Express? (Yes/No)
- Have you worked with PostgreSQL or MySQL databases before? (Yes/No)
- Do you have any experience with Firebase, AWS S3, or Google Maps API? (Yes/No — if yes, please specify in a short answer)
- Have you worked on CRM or mobile app support projects in the past? (Yes/No — optional follow-up: please describe briefly)
- Do you have any background or familiarity with the construction or field services industry? (Yes/No)
- Are you currently a university student or recent graduate in software development, IT, or computer science? (Yes/No — optional: specify degree and school)
Work Authorisation:
- Australia (required)
Work Location: In person
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