Assistant Store Manager

2 days ago

Brisbane, Australia Sarah & Sebastian Full time

Join the dynamic team at Sarah & Sebastian, a leading Australian luxury jewellery brand, as our Assistant Store Manager in Brisbane. This full-time role is integral to the success of our store, overseeing day-to-day operations and supporting the Store Manager to deliver an exceptional customer experience.

Bring your expertise to a vibrant retail environment and help us make a real impact.

**WHAT YOU WILL DO**
- Assist the Store Manager with the daily operations of the store.
- Offer our clients expertise across all experiences in store including soldered, engagement & ear alchemy.
- Provide our clients with unparalleled service and aftercare.
- Act as an ambassador for our brand and create a loyal client base through relationship building and extensive product knowledge.
- Ensure presentation and visual standards are consistently maintained.
- Support team members to ensure seamless store operations.
- Create a warm and welcoming environment for all clients and colleagues
- Supporting with administrative aspects of services, including stock-takes, cycle counts and discrepancy investigation.

**WHAT WE REQUIRE FROM YOU**
- Client-centric, with a genuine and natural ability to build and maintain relationships.
- 2-3 years experience as an Retail Assistant Store Manager or Supervisor.
- Staff management skills.
- Experience selling high value pieces ideally diamonds or jewellery.
- A confident and enthusiastic team member who embraces teamwork.
- A meticulous eye for detail strong organisational skills.
- A genuine interest and passion for luxury product/jewellery/art
- Availability to work Sunday to Thursday
- Align with our brands' core values:
**MAKING WAVES**: Think creatively, challenge yourself and the status quo.

**ACT WITH PRECISION**: Act with care and attention.

**INSPIRE COMMUNITY**: Collaborate, show respect, create enduring relationships.

**PROTECT WHAT IS PRECIOUS**: An ambassador for ocean conservation and accountable for our impact.

**WHAT YOU WILL RECEIVE**
- A competitive base salary + incentive + soldered bracelet + product allowance
- The opportunity to flourish within a dynamic environment and an innovative brand
- A generous staff discount
- Free Employee Assistance Program - Acacia
- Experience working for a company that is committed to supporting ocean conservation, with a pledge to donate over 1 million within the next decade through the Xanthe Project.
- Working for a company that is a member of the Responsible Jewellery Council, an organisation which promotes trust in the global fine jewellery industry ensuring companies adhere to responsible business practices.
- Working for a company that values a circular economy, supports local Australian craftsmanship and champions responsible sourcing and materials.

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