Maintenance Officer

Summary

**Hyatt Centric Melbourne**

Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene.

Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel that truly encapsulates the essence of the city. Langlands Restaurant & Bar, serves delicious local cuisine and offers stunning 180-degree views of the city from the hotels top floor.

Our mission is to connect our guests to Melbourne's vibrant energy, encouraging exploration and adventure throughout your stay. The thoughtfully designed Hyatt Centric will ensure that you never miss a moment of the lively Melbourne experience.

You are here. Now go anywhere.

**Maintenance Officer / Handyperson at Hyatt Centric Melbourne**

As the Maintenance Officer / Handyperson, you will be responsible for assisting the Engineering Department in ensuring the hotel is well maintained and guests’ needs are met in accordance with Hyatt International’s brand standards. Demonstrated through operating plant machinery and carrying out repairs / maintenance for front and back of house areas. Working in a team of 4, you will support the Engineering Assistant Manager in supervising the day to day operations as well as supporting the team to achieve our purpose.

This varied and dynamic role provides you with a chance to develop your trades and engineering career within an international company; either in Australia or overseas.

**Some of the responsibilities include**:

- Carry out a range of maintenance and repair work to areas throughout the hotel primarily based on your main skill set, with the ability and flexibility to also multi skill.
- Attend to all guest and colleague requests in a timely and professional manner
- Perform routine inspection of all public areas and plant repairs & maintenance as required
- To monitor plant operations and conduct regular plant inspections during your shift
- Assist other trades in the completion of tasks as required
- Attend to, and report any malfunctions on plant and equipment as situations arise
- Coordinate and supervise contractors where required to ensure compliance around Hotel’s procedures regarding guest contact and safety
- The ability to create a positive first impression when interacting with guests and fellow colleagues
- The flexibility to work on a rotating roster including weekends and public holidays as and when required

**Qualifications**:
**About you**:

- Trade qualified is most desirable
- Minimum 5 years in a general maintenance role
- Previous experience within a facilities maintenance role would be advantageous
- Exceptional interpersonal communication skills with advanced proficiency of the English language
- Excellent time management skills and the ability to work unsupervised
- A level of customer service skills along with excellent service resolution skills
- The necessary skills to be able to perform a variety of general maintenance and repair works
- The ability to work and foster connections in a team environment

**Culture Statement**

We aim to create a culture that seeks to empower our teams by creating a safe and authentic environment through supporting each other’s individuality, being open-minded and inclusive.

Our team members should always feel valued, uplifted and trusted as individuals and in their respective roles. We value flexibility through listening to, and understanding what our team members need in order to create a balance between responsibilities at work and personal life.

We believe honesty is crucial, fun is always encouraged and equality and quintessential.

**Hyatt Centric employees enjoy, but are not limited to**:

- Complimentary and discounted accommodation across Hyatt Hotels worldwide
- Flexible work attire - no stuffy suits
- Free use of Hotel Gym & Pool facilities
- Complimentary barista coffee daily
- Discounted dining in our Langlands’ Restaurant and Bar
- Investment in your career development through training, opportunities and mentor-ship
- Complimentary laundry for work related items

Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt