District Part

Oh what a feeling

We are so much more than just the sum of our parts. Our strength comes from working together, sharing ideas to always find new ways to progress. Together, we are Toyota.- Fully maintained motor vehicle including insurance | 13.5% superannuation | STI bonus- Flexible hours | Hybrid work from home and office | Free onsite car parking | New offices- Genuine career development: promotions, rotations, study assistance, paid study leave and paid professional membership

At Toyota we celebrate individual differences, and we strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential. Afterall, our people are our greatest assets. We do this through employee community engagement, mentorship, development and recognition programs and our annual Women’s Conference.

Together, we are Toyota.

Toyota Motor Corporation Australia is well-recognised for offering:
- Fully maintained motor vehicle including insurance- 13.5% superannuation with subsidised income protection, life and total disability insurance- Annual contribution to your private health insurance worth over $1800- Significant family vehicle lease and purchase discounts- Flexible hours and workspaces, with a hybrid of working from home and in the office- Free car parking and discounted onsite cafe- 5 days paid domestic and family violence leave- Genuine career development: promotions, rotations, study assistance, paid study leave and paid professional membership- Paid volunteer days to support your community and matched giving program- 14 weeks paid primary carers leave, 4 weeks paid parental leave for secondary carers and superannuation paid on unpaid parental leave

What you’ll contribute to

The District Parts & Service Manager is primarily responsible for supporting the implementation and communication of Parts & Service strategies and best practice operations within the Dealer network and for assisting with Dealer access facilitation to the necessary equipment, resources, expertise and support to maximize profitability, guest satisfaction and guest retention.

The role is part of the Northern Region which is responsible for planning, coordination and execution of vehicle sales, fleet, after sales, marketing, Dealer relationships and local franchise development activities in order to bullet proof the Dealer network and achieve Guest satisfaction, vehicle and parts sales & service volumes, market share and profitability objectives.

How you’ll make an impact- Support the implementation and reviews agreed Parts & Service and best practice processes and procedures consistent with set policies in order to achieve regional after sales targets.- Assist in the development of Parts & Service plans, processes and procedures order to contribute to sustained guest satisfaction and align activities to the overall objectives of regional after sales. Provides feedback on market and network intelligence.- Support the analysis of data and after sales kaizen inputs to monitor Dealer financial and reporting activities in relation to parts & accessory sales, service sales & retention, guest satisfaction and throughput in order to achieve regional aftersales targets and improve profitability.- Promote, assist, and sustain the Minimum Dealer Service and Parts Operational Standards by completing evaluations, 6 monthly checks, certification and recertification in order to ensure regional excellence.- Improve the capacity and capability of regional service and parts departments through the coordination of Dealership staff training, reward and recognition programs, monthly service KPI analysis and completion of CS and Service retention reviews.

Your attributes - If you’ve got one or more, we’d love to hear from you- Degree in Business, Commerce, Marketing or equivalent experience- Relevant accumulative experience in Sales or marketing- Understanding of the Dealer network desirable- Ability to Travel when necessary.- Experience with data analysis

You’re welcome to find out more by visiting our careers page:
- We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. When you apply, please tell us the pronouns you use._

We are happy to adjust the recruitment process for your accessibility requirements, so please let us know during the recruitment process if there are any reasonable adjustments you may need during the interview process and your preferred type of communication, and we will be in touch to discuss your requirements.

Toyota is an endorsed employer for all women; check out our benefits directly at WORK180.

We don’t require a cover letter or selection criteria to be addressed.

Come with us and help create the future.

Primary Location

Acacia Ridge - 20 Paradise Road

We are an equal opportunity employer. We celebrate diversity and are committed to creating an