Hardware Technician

We are leaders in the out of home entertainment industry and we are expanding and growing every week. We love making and creating new experiences for our customers.

iPlay Australia is a national leader in family entertainment centers that has something for everyone. Whether you are looking to entertain the kids, book your next party, organize the school excursion or even get creative with the date night.

We value integrity and an honest approach above all else. We believe in putting the customer satisfaction when they decided to spend their time in our organization. Do you think you can support our IT to deliver the superior service to our clients? Then please do get in touch.

Your role will be a game technician, travelling around multiple Venues in Sydney or Brisbane, and repairing arcade machines. You will Report to the Regional Manager or Venue Managers in need of help.

iPlay is the leading entertainment industry in Australia, We want someone who is dedicated and a quick learner, so that our machines have minimum down time.

Working hours will be your standard 40 hours a week plus more if Venue's are in need of you, but we don't expect you to exceed 45 hours a week

Responsibilities and tasks:

- Ensuring the software and hardware program or machine on a daily basis
- Responds to any queries regarding the software and hardware problem and determine any requirements to provide the solutions
- Ensuring the sufficient usage of any equipment
- Assist with anything that is relevant to computer systems such as installing, testing, repairing, configuring and another required task
- Strong experience in an Electronic, Auto or audio-visual technician role, or in an electrical/electronic/technical field.
- Repairing white goods or computer hardware or experience repairing audio-visual equipment or associated technologies.
- Ability to review equipment, identify errors and provide solutions in a timely manner.
- Able to proactively carry out preventative maintenance
- Ability to work unsupervised
- Great communication and problem-solving skills
- Flexible availability for various shifts including weekends, Public and school holidays
- A current drivers’ license is a must

Minimum requirements:

- 1 Years+ Estimating (Minimum) experience as a hardware technician and/or in a relevant position
- Must have at least a relevant Diploma
- Have a knowledge on operating a computer and ability to learn new software and hardware
- Attention to details
- Good at analytic especially analysis of technical issues
- Needs to be enthusiastic and have a positive attitude. Also capable of achieving targets set.
- Hold a driving license
- Applicant must complete a national police check within the last 30 days.

iPlay Australia **(Fun Crew Pty Ltd)** is an equal opportunity employer and we highly value both gender and cultural diversity in our company.

Tracey Parish - Human Resources

Pay: $76,515.00 - $80,000.00 per year

Schedule:

- 10 hour shift
- 8 hour shift
- Every weekend
- On call
- Public holidays
- Rotating roster

Ability to commute/relocate:

- Edmondson Park NSW 2174: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What is your earliest start date if successful?
- What is your expected commencement salary?
- Our venues are busiest on weekends, are you available every weekend to work with RDO during the week?

**Experience**:

- repairing arcade machines: 1 year (required)

Licence/Certification:

- Full Driver Licence and Vehicle (required)

Work Authorisation:

- Australia (preferred)

Willingness to travel:

- 25% (required)

Work Location: In person

Expected Start Date: 19/06/2025