Housekeeping Team Leader

13 hours ago

Southport, Australia Southport Sharks Full time

**What are the perks?...** - ** Free Gym Membership**: - ** Accommodation Discounts**: - ** Food & Beverage Discounts**: - ** Free on-site parking**: - ** Fun, friendly, hard-working and professional team** **Must be available between Monday - Saturday 7am - 3pm** **About us...** Southport Sharks boasts a diverse range of food and beverage outlets, multi-purpose Events Centre with capacity for 1000 people, gaming room, kids' zone Health and Fitness Centre and a 120 room Mantra Hotel which includes a breath-taking rooftop bar. Well known for our friendly atmosphere, working at **Mantra at Sharks** is far more than just a job... and it can provide you with that work life balance **About the Role ** Key responsibilities include: - Preparing morning reports showing occupied, vacant, check-outs and out of order rooms - Inform supervisor of any discrepancies of "Vacant Dirty" "Occupied Vacant" and "Vacant Occupied" rooms with reasons for discrepancies - Read daily briefing sheets and communication diary on a daily basis - Complete maintenance requests for any defects and follow up on completion - Assist with training new team members - Service and clean hotel rooms for check-in and outs - Keeps things in best condition by directing work and suggesting the necessary replacement of equipment - Drive productivity - Ensure rooms are cleaned and maintained to a high standard - Check supplies, equipment and housekeeping trolleys ensuring that at all times they are fully stocked and neatly presented for use in a guest area - Check constantly for room status discrepancies and reports to Housekeeping Department and Front Office immediately. **About you** **To be successful in this role you would need to possess the following**: - Minimum 1 years working within a similar position within a 4-5 star hotel is advantageous - A keen eye for detail and the ability to recognise reoccurring cleaning issues - Professional manner and exceptional customer service skills - Excellent communication, interpersonal and time management skills - A friendly and positive attitude - Ability to think on your feet and quickly resolve issues - The flexibility to work weekends. If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you **APPLY NOW** No recruitment agencies, please.

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