Customer Service

24 hours ago

Broadmeadows, Australia Findstaff Full time

**About Us**

**The Company**

Our client is an independent, family-owned company based in Broadmeadows, with offices and distribution centres nationwide. They are currently looking for an experienced Customer Service/Sales Support professional to join their team.

**About the Position**
- Manage inbound and outbound call traffic to all customers and provide a level of service that is "best practice".
- Provide customers with responses to queries in a timely fashion and proactively seek out opportunities to contact customers and add value to their business which will support the company sales force.
- Provide support to their team as well as the Sales Support Leader.
- Provide service to customers by responding to inquiries accurately and in a timely fashion as well as driving sales through Cycle Objectives, Deletions and Clearance opportunities and proactive Telecalls.
- Provides administrative services to support the company sales force.

**Duties and Responsibilities**
- Order taking - including keying in orders.
- Preparing customer quotes.
- Liaising with Business Development Managers.
- Contact customers in relation to order status and supply situation.
- Arrange for proof of deliveries in conjunction with warehouse / distribution and contracting staff.
- Proactively call customers and inform them of backorder and substitution information daily.
- General office duties.

**Skills & Experience**
- Previous customer service/ sales experience handling regular inbound calls.
- Experience processing customer orders and overseeing the distribution of products to customers.
- Ability to undertake a diverse range of duties in a busy office environment.
- Confident MS Office skills.
- High attention to detail and ability to work well in a team environment.

**Benefits**
- Permanent full-time position with highly respected family-owned business.
- Standard office hours, Monday to Friday (Onsite)
- Position based in Broadmeadows.
- Supportive team environment.

Please note, only shortlisted applicants will be contacted.

  • Customer Service Manager

    2 days ago

    Broadmeadows, Australia J &S Electrical (AUST) Pty Ltd Full time

    J &S Electrical (AUST) Pty Ltd has an opportunity for a highly motivated and experienced customer service manager to join us in our newly created Customer Experience Manager position. Reporting to the Directors - Customer Services, you will manage our Customer Service department, with a number of Customer Service Team Leaders reporting into this role. You...

  • Cashier/customer Service

    1 week ago

    Broadmeadows, Australia Saccas Fine Foods Full time

    Sacca's Fine Foods in Broadmeadows is on the look out for an experienced Cashier. Duties will include: - Cash Management - PM closing shifts - Customer Service - General cleaning - Some filling of shelves You will have: - Previous experience in retail or supermarket environment - Customer service experience - Friendly and out going personality **Job...

  • Customer Service Associate

    2 days ago

    Broadmeadows, Victoria, Australia beBeeCustomerSupport Full time $45,000 - $90,000

    Key ResponsibilitiesDeliver exceptional customer service and support.Maintain a well-organized inventory system and ensure a clean workspace.Possess basic knowledge of products and services, with a willingness to learn more.About YouYou are passionate about assisting others and eager to develop your skills.You possess excellent communication skills, are...

  • Cashier/customer Service

    6 days ago

    Broadmeadows, Australia DEIRA Full time

    DEIRA, a new late-night dessert cafe, is seeking an enthusiastic and well-presented individual to join our team as a Floor Member. In this role, you will be a key part of delivering exceptional service to our customers and ensuring a delightful experience from start to finish. Please note this role will require for you to be in TikTok and Instagram...

  • Customer Service Officer

    2 weeks ago

    Broadmeadows, Australia Ikon Workforce Full time

    **Primary Purpose** - Manage customer expectations whilst ensuring the Company’s requirements for profitability, efficiency and safety are maintained. - Maintain a quality, timely, accurate and efficient order fulfilment service. **Key Responsibilities** - Responsible for domestic and export customer base including end to end documentation processes. -...

  • Customer Service Technical Officer

    2 weeks ago

    Broadmeadows, Australia Hume City Council Full time

    ** Fixed Term contract for 12 months, Full-time**: - ** $81,672.54 per annum plus Superannuation**: - ** Join the Assets team** Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible. **What...

  • Customer Service Team Member

    5 days ago

    Broadmeadows, Australia Bunnings Full time

    **Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...

  • Retail: Full Time Customer Service

    7 days ago

    Broadmeadows, Victoria, Australia Telstra Full time

    This is a Telstra Retail: Full Time Customer Service & Sales Consultant BROADMEADOWS role with Telstra based in Broadmeadows, VIC, AU == Telstra ==Role Seniority - juniorMore about the Telstra Retail: Full Time Customer Service & Sales Consultant BROADMEADOWS role at TelstraEmployment TypePermanentClosing Date7 Oct 2025 11:59pmJob TitleTelstra Retail: Full...

  • Unlock Your Potential: Customer Service

    3 days ago

    Broadmeadows, Victoria, Australia beBeeCustomerService Full time $60,000 - $90,000

    Transform Your Career with a Customer Service RoleJob Description:We are seeking an exceptional customer service professional to join our team as a Sales Consultant. As a key member of our retail team, you will have the opportunity to delight customers through outstanding service and empower them to transform their telecommunications experience.Key...

  • Telstra Retail: Full Time Customer Service

    1 week ago

    Broadmeadows, Victoria, Australia Telstra Business Technology Centre Perth South Full time $104,000 - $130,878 per year

    Employment TypePermanentClosing Date7 Oct :59pmJob TitleTelstra Retail: Full Time Customer Service & Sales Consultant BROADMEADOWSJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...