Customer Service and Operations Clerk

4 days ago

West End, Australia Joyce Mayne Full time

Part Time Role
- Attractive commission based structures
- Paths for career progression with a trusted national brand

Discover a great place to work at Joyce Mayne. With our top notch customer service and wide range of products including computers, home appliances, home wares and more. We seek to provide customers in regional areas with the same range and service available in metropolitan areas.

We are seeking an enthusiastic motivated Customer Service and Operations Clerk to join the Joyce Mayne Townsville computers dedicated Store.

Our Operations Clerks have an understanding of PC's, softwares and related peripherals to find the best outcome for our customers.

**To be successful you must**:

- Have a passion for retail
- Be highly motivated and results driven person with outstanding customer service and communication skills
- Enjoy working in a team environment

**What we require**:

- Experience in (or ability to work in) a customer focused, successful retail business
- A high level of Technology and Entertainment product knowledge to support customer queries
- Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs
- Knowledge of Apple products is highly desirable
- Ability to service your customers while managing work tasks around their needs
- Going above and beyond to provide exceptional customer focused problem solving
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate

services
- Passion to exceed individual and store sales targets
- Flexibility across retail trading hours including weekends, public holidays and late night trades

**What we offer**:

- Generous staff discounts
- Fantastic incentive based promotions
- Joyce Mayne is a strong advocate of career progression with a wide support network for professional development
- An environment where good performance is recognised and rewarded
- A flexible and positive work environment

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