Data Entry

Posted: 08/05/2025

Closing Date: 09/06/2025

Job Type: Permanent - Full Time

Location: SA Penfield

Job Category: Administration and Office

**Company Description**

Rail to road, dry freight, refrigerated or bulk, SCT Logistics provides Australia’s most efficient and independent freight services. Established in 1974 by Peter Smith, SCT is now a national, multi-modal transport and logistics company. In June 1995 SCT Logistics became the first private rail operator to commence services on the interstate rail network which coincided with the completion of the standardisation of the rail gauge track between the states in Australia.

The SCT Logistics is a rapidly growing company, which prides itself on being a leader in the logistics field. Our objective is to be the leading supply chain partner in the market with a focus on safety, service, quality and sustainability.

**Why SCT?**
At SCT we offer a collaborative and inclusive work culture that is built on; Safety, Passion, Integrity, Respect, Innovation and Teamwork. We understand that our values enable us to better understand and serve our customers, attract top talent (like you) and innovate successfully.
Along with a competitive remuneration package we also offer:

- Development and growth opportunities
- Employee Recognition and Rewards Programs
- Flexible working arrangements
- Top up of government paid parental leave for the first six weeks
- Grandparent Leave
- Novated leasing and salary packaging
- 24/7 Access to our Employee Assistance Program
- Onsite car park
- Dress for your day policy

To learn more about these initiatives please visit our Careers Page

Reporting to the customer Experience Manager, this position is to provide prompt and accurate information to our customers relating to their freight movement. This role requires a high level of attention to detail as well as the ability to react quickly and manage data to ensure that it remains correct and accessible to the Adelaide Branch. Duties include the following:

- Liaising, build and maintain strong client relationships
- Data Entry, filing and general administration
- Reporting and notifying of discrepancies and account status
- Track Key Account Metrics (e.g. KPI’s)
- Assist with challenging client requests or issue escalations as needed
- Maintain and update information/data in SCT Logistics transactional system (SAP) as required
- Ensure data integrity of all data entered into SCT Logistics transactional system (SAP)

**AM and PM shifts are available for this position**(6.00am to 2.00 pm or 12 noon to 8 pm).

**Desired Skills and Experience**:
**Desired Skills and Experience**
- Tertiary qualifications are not essential. Ideally this position will have experience in the Field of Customer Service and in transport in general.
- SAP System experience
- Data entry experience
- A working knowledge of office information systems.
- Proven work experience as a Customer Service Officer
- Strong verbal and written communication skills
- Experience delivering client-focused solutions to customer needs
- Providing outstanding customer service always and to all customers, including dealing with customer queries and complaints

**Other important information**
- We reserve the right to commence recruitment proceedings prior to the stated closing date.
- Recruitment companies, need not apply