Customer Service and Mobile Phone Repair Technician

2 weeks ago

Melbourne, Australia MyFone Repairs Full time

**Are you tech-savvy or passionate about technology?

Join Victoria's #1 Phone Repair Team as a Salesperson or Technician**

Are you a sales pro with a knack for phone repair?

We’re looking for a Salesperson and a Phone Repair Technician to join our team. Experience is preferred, and positions are available in East and West Melbourne.

**About Us**:
We’re Victoria’s top phone repair shop, known for excellent service and customer satisfaction.

**What You’ll Do**:

- Use your sales skills to help customers and drive revenue through upselling and cross-selling.
- Provide expert advice on phone repairs, sharing product knowledge and guiding customers on tech and products we offer.
- Deliver outstanding customer service, resolving issues with a problem-solving approach.
- Collaborate with technicians to offer the best solutions for our customers.
- Stay updated on phone repair trends and technology, adapting quickly to our fast-paced environment.

**What We’re Looking For**:

- Experience in phone repair (preferred).
- Strong sales skills with a track record of meeting targets.
- Excellent communication skills, able to resolve customer concerns effectively.
- A fast learner who can adapt to new environments and handle diverse customer needs.
- Eagerness to learn about phone repair techniques and tech products.

**Benefits**:

- Competitive pay with commission.
- Training and development opportunities.
- A supportive team and room for growth.

Ready to join us?
Be part of something great

**Job Types**: Full-time, Part-time, Casual

Pay: $25.00 - $38.00 per hour

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift

Supplementary Pay:

- Christmas bonus
- Commission
- Monthly bonus
- Performance bonus

**Experience**:

- Mobile phone repair and sales: 1 year (required)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 50% (required)

Work Location: In person

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