Housekeeping Team Leader

2 weeks ago

Perth, Australia Holiday Inn Full time

Do you have exceptional standards? We’re searching for a Housekeeping Team Leader to work alongside our Housekeeping Manager to ensure all aspects of housekeeping and laundry are befitting of our reputation for delivering genuinely memorable experiences to our guests.

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.

So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

**Every day is different, but you’ll mostly be**:

- Assist in monitoring the daily operation of the housekeeping department, including overseeing duties assigned to staff and monitoring the cleanliness of all areas daily.
- Ensuring the highest presentation of our guest rooms and public spaces is upkept and striving to maintain our consistent +80% cleanliness score.
- Assisting with new colleague onboarding and training to ensure they have a great start.
- Reporting/logging any issues or damage to property or maintenance requests.
- Assisting in the allocation of rooms for the rostered team members on shift.
- Maintaining an accurate inventory of all stock, guest supplies and linens while minimising wastage.
- Addressing special requests for guests, VIPs, repeat visitors and VIPs.
- Checking rooms prior to being made available for guests.
- Assisting the team with deep cleaning projects and in guest rooms/laundry during busy periods.

**What w**e need from you**:

- At least 1 year experience in Housekeeping in a busy hotel. Previous experience as a Housekeeping Team Leader is highly regarded.
- Excellent communication skills both verbal and written.
- The ability to inspire passion, enthusiasm and positivity in the team.
- Commitment to deliver an exceptional level of Guest Service and cleanliness.
- **You must be physically fit and able to meet the physical demands of the job.**:

- **You must be available to work a 7-day rotating roster. Weekends and Public Holiday shifts are all part of the job.**:
**What you can expect from us**:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, duty meals, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

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