Digital Product Manager

**The opportunity**

As a Product Manager, your role sits within our North Digital Product & Design team which is accountable for the North digital product offer and has responsibility for defining and delivering of the North product strategy.

You will be responsible for defining a product strategy for one of our new value streams and leading our talented cross functional delivery teams to develop exciting new products that create class leading end-to-end online client and adviser experiences.

You will be focused on learning our products, deeply understanding our customers and their needs and identifying product gaps and opportunities that will formulate the product strategy for your value stream. You will work collaboratively with our Operations, Technology, Distribution and Marketing and Adviser representative groups to carve out a product solution and roadmap and lead the delivery teams in delivering and optimising the products based on value maximisation. You will have an intimate understanding of how to deliver, measure and report on the customer and business value and you will help foster an Agile, data driven, customer centric culture in the teams you lead and the wider division.

**How you will make an impact**

The Digital product Manager will be responsible for the following;
- Contribute to the North product vision and strategy and translate this to your product value stream.
- Lead the product discovery process and create a product strategy that addresses the customer pain points, market gaps and opportunities and use quantitative and qualitative data to guide your strategy.
- Build close relationships with advisers and be the guiding ‘voice of the customer’ in all product related activities.
- Lead cross-functional teams and make sure that they are aligned on direction, solution and business priorities.
- Lead the roadmap for your products from ideation, opportunity and risk assessment, product discovery, prioritisation, iterative delivery, launch and product optimisation.
- Ensure the requirements and delivery is in line with the product strategy and solution design.
- Work hand-in-hand with UX Design team on delivery of best-in-class products.
- Drive a data driven culture where the value of the product is understood by everyone and success metrics are identified, measured and monitored by the delivery teams.
- Act as an ‘Agile champion’ helping promote an agile culture and guide the delivery teams on best practices.

**What you will bring to the role**

You should have experience and qualifications in the following areas;
- Extensive experience operating in an Agile software development environment with the ability to help embed and maintain practices a cross agile team (5+ years)
- Previous experience as a Product Manager or Product Owner with a strong expertise in new product development and product optimisation in product-led organisations (3+ years)
- Someone who is obsessed with the customers and has a track record of addressing their needs through innovative use of technology
- The ability to break down complex problems, deliver real-world business outcomes and handle changing priorities
- Proven ability to influence outcomes at all levels of the organisation
- Strategic thinking - can analyse and synthesise information and connect the dots to determine an appropriate strategic approach whilst taking a whole of business perspective.
- Preferred (but not mandatory) experience in the Australian wealth management market (3+ years) across products, platforms, superannuation and retirement income products.
- Experience in the digital product space from design through to implementation including
- Understanding of website useability principles
- Experience in customer experience mapping and user centred design principles
- Experience in developing online channels for B2B and B2C engagement
- Knowledge of IT architecture, including web development, in a financial services environment

**Is this your dream job?**

**Working for AMP**

We are transforming our business. We are looking for people with courage, accountability and integrity who inspire the same in others. If you are comfortable challenging the status-quo and perform at your best in an evolving and complex environment - we need you.

**The investor in all of us - AMP**

**Wellbeing & Benefits**

We invest in the health, wellbeing and development of our people by offering a range of great benefits to support you be your best, professionally and personally:

- We-Flex: Choose how, when and where you work.
- CHAMP Program: Access for you and your family to 24/7 wellbeing and counselling support.
- Well-being programs and activities: Annual health checks, flu vaccinations, information sessions.
- Volunteering: opportunities through our AMP Foundation.
- Financial Well-Being: competitive home loans, leading superannuation contribution, discounted financial advice and personal insurance.

**Inclusion & Diversity**

The diversity