Clinical Care Case Manager

**The Role**

The Clinical Care / Case Manager position is responsible for the provision of high-quality case management services for Home Care Package clients by undertaking a comprehensive assessment of each client in collaboration with the client and their family or carer, determining a number of health and well-being maintenance and promotion strategies aimed at encouraging independence and assisting the client to maintain a quality of life.

The position is based in our Gledswood Hills office, and covers the wider Macarthur area with an “oversee role” for the Murrumbidgee Lachlan region staff.

**About us**:
Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. For over 15 years, we have been supporting older people, and people living with disability, to live independently in their own homes and stay connected to their local community.

Our friendly, compassionate and experienced team makes this possible.

**Duties and responsibilities include**:

- The position will be responsible for the delivery of Client and Clinical Care to clients.
- Monitored the client’s progress to ensure optimal outcomes are achieved.
- Maintaining client assessment and Care Plans and progress notes.
- Making regular visits to existing and new clients.
- Ensuring the provision of these services are always in line with the funding bodies' requirements;
- Ensuring WHS requirements are in place.
- Lead the team in providing ongoing education, team meetings, training and support to the team of Community Care Workers.

**About you**:

- Caring, compassionate & friendly
- Registration with AHPRA is essential.
- Demonstrated experience in Case Management especially Home Care Packages.
- Experience working in the aged care or disability sector.
- Demonstrated understanding of needs and issues of people with disability from CALD backgrounds.
- Demonstrated experience in needs assessment and management of the elderly.
- Demonstrated ability to supervise and develop Community Care Workers
- Understanding of work health safety in home and community settings.
- High level of communication and ability to work collaboratively is essential.
- Experience in working with the Aged Care Quality and Safety Commission requirements
- Experience in Proda, Procura, MAC & Alayacare is highly regarded
- Demonstrated high level verbal and written communication skills.
- Reliable & dependable
- Proven relationship management with all internal and external stakeholders, as well as good interpersonal, negotiation and problem solving skills
- Ability to work as part of a team
- Comfortable using technology (i.e. mobile devices) for accessing rosters & recording customer assessments & documenting feedback

**What you will need**:

- Current Registered Nurse registration with Australian Health Practitioner Regulation Agency (AHPRA)
- Evidence of continued professional development
- NDIS Worker Screening Clearance / Criminal Record Check
- Current CPR / First Aid Certificate
- Current Australian Driver’s Licence
- Reliable, registered and insured vehicle (comprehensive insurance is preferred)
- Previous experience in the community care or health/aged care sector (preferred)
- Proof of Vaccination (where relevant) i.e. COVID-19 vaccination certificate

**Next steps**:
**Possible starts with you