Practice Lead

2 positions available
- Location open - base yourself from any of our office in Queensland

At Mercy Community, we have a dedicated Disability Support stream which operates right across Queensland delivering services under the NDIS, QCSS and NIISQ funded programs. Disability Support is split into 2 main teams:

- 1) Individualised Support (which includes Supported Independent Living, In home, Community Participation and Supported Employment) and 2) Support Coordination. Each of these teams assist a broad range of people who may be living with physical, intellectual and psychosocial impairments.

Reporting to the General Manager of Disability Support, we are looking for 2 Practice Leads to assist each of these areas with staff support and development, expertise, guidance and leadership in best practice. This is a key role helping to increase our teams' capability and performance, as we strive to provide high quality service outcomes for the people we support.

**Examples of your deliverables**:

- Work collaboratively with operational management to identify service needs, deliver appropriate solutions and assessing effectiveness
- Translate research and practice evidence into resources and tools for use in service delivery.
- Document and maintain practice models used
- Facilitate case reviews, critical incident reviews and other data analysis to identify improvement opportunities to processes, systems and practice approaches.
- Provide secondary consultation and advice on current support scenarios and interventions.
- Incorporate person-centred, strength-based practice into service delivery models and associated operational tools.
- Design and facilitate ad-hoc learning opportunities as required to contribute to the ongoing professional development of team members.
- Contribute to the maintenance and evolution of role specific learning frameworks.
- Provide feedback on individual and team performance to manage risk and support employee development.

**What is it like to be part of the Mercy team?**
- We are fun, but respectful and professional. We are knowledgeable and evidence based, but we are all human and we can get it wrong sometimes, we learn and develop together -there are no egos
- Flexible work arrangements and opportunity to work from any office location in Queensland (Brisbane-Nudgee, Zillmere, Underwood, Caboolture; Ipswich, Toowoomba, Surfers Paradise, Mackay, Townsville, Cairns, Charters Towers, Mt Isa, Townsville, Gladstone)
- Great team culture and support
- Regular supervision and other training opportunities
- Increased take home pay with salary sacrificing benefits - **up to $15,900 per annum **and
- **Up to $2,650**of your pre-tax income to pay for entertainment (meals, holiday accommodation etc)
- Access to **novated leases for a motor-vehicle **to reduce your taxable income
- We will pay for your Paid Blue card & NDIS compliance checks
- Employee Assistance Program
- Career pathway planning and development

Along with your experience in developing and implementing processes and resources to build practice capability in others, you will also possess a:

- Tertiary degree in Social Work, Psychology, Human Services, or related discipline with a minimum of five (5) years' experience within the disability sector, health or associated human welfare sectors
- Positive and friendly personality, who is open, flexible and willing to be part of a broad team working together.
- Queensland Driver’s License;
- Current Yellow Card Exemption or NDIS Workers Screening Clearance
- NDIS Worker Certificate (this is free to do online)
- Current Blue Card
- Minimum of 2 COVID-19 vaccinations

**To apply**

Thank you so much for your interest in working with us, and we hope to be in contact with you soon.

**About Us**

Mercy Community is a Catholic not-for-profit, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities. We support families and young people, people living with a disability, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment.

We have been providing services and support for over 150 years and our team operates across a network that encompasses urban, rural and remote communities. Please visit our website to find out more about our dedicated team and the work we do.