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We are seeking an experienced part-time Healthcare Receptionist based at our Parramatta and Burwood rooms - Predominantly Monday to Thursday 9.00 am to 4.30 pm (hours may vary) This is a fast-paced environment. Experience in medical/dental practice and attention to detail is essential.
**Daily duties include**:
- Greet patients in a friendly, courteous and professional manner.
- Answer and manage incoming calls
- Schedule and confirm patient appointments; operation bookings and issue associated documentation
- Data processing
- Patient invoicing and payments including Medicare, DVA and Defence transmissions
- Reconciling EFTPOS and banking
- Dictation typing of reports and medical correspondence
- Accounts payable
- General office administration duties
**Skills and Experience**:
- 2 years minimum medical and/or dental reception experience
- Experience using Blue Chip/Medical Director software or equivalent software
- Typing (50wpm)
- Excellent telephone manner
- Excellent verbal and written communication skills
- Professional customer service skills
- Ability to be empathetic to patients
- Self motivated, reliable and trustworthy
- Warm and friendly personality, with the ability to remain calm and polite in stressful situations
- Ability to work independently as well as part of a team
**Job Type**: Part-time
**Salary**: $25.00 - $30.00 per hour
Schedule:
- Day shift
Ability to commute/relocate:
- Parramatta, NSW 2150: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Medical admin: 2 years (required)
Work Authorisation:
- Australia (required)