Housekeeping Team Leader

4 days ago

Lake St Clair, Australia Lake St CLair Lodge Full time

Reporting directly to the Duty Manager, we are seeking a Housekeeping Supervisor / Team Leader to work within the team to oversee the day to day activities of the housekeepers whilst simultaneously creating and maintaining a unique guest experience.

Being a small site, the position may also be required to assist in all other positions from time to time.

As the Housekeeping Team Leader your key responsibilities will be:

- Proven experience as housekeeper;
- performing, directing and overseeing room service and housekeeping activities
- supervising security arrangements, and garden and property maintenance
- assessing and reviewing customer satisfaction
- overseeing purchasing activities
- Strong organisational skills;
- Self-starting with attention to detail;
- Being a 'team leader' for the housekeeping team during season by working alongside the team and inspecting work completed, and being self direct 'out of season' to ensure all ongoing housekeeping activities and maintenance tasks are done.
- Ability to enhance the guest experience through housekeeping services;
- Experience in providing accurate daily, weekly and monthly reports as directed by the DutyManager;
- Full understanding of HAZOPs and relevant regulations related to OH&S
- Excellent presentation and grooming standards

In addition to overseeing the HK team, whilst working alongside the housekeeping team, activities will include:

- clean and prepare guest rooms, service areas, shared facilities, grounds;
- ensure presentation of rooms meets brand standards with every attention to detail followed;
- This is a physical role and you’ll be on your feet most of the day, so fitness is important;
- Lifting is needed of items up to ~ 20kg and or push / pulling of heavy objects;
- You will need to stretch, bend or kneel to complete some activities,

Required skills and qualifications for this role are:

- Prior experience as a team lead in housekeeping;
- Manual drivers licence;
- experience in HAZOP
- Friendly mannerisms and fluent in English

Desired qualifications / skills
- Current senior first aid and CPR
- Familiarity with the tourism industry
- Multi-lingual
- Formal qualification (i.e Bachelors Degree or Certificate) in Housekeeping

Other Considerations
- Please note that this position requires weekend work and grooming standards apply.
- This is a remote living position (5kms from site, 2.5 hrs from Hobart) and you will be provided with subsidised accommodation and meals (whilst working).
- Due to location this role would not be suitable for anyone with school aged children.

The position being advertised is a full-time position and remuneration is set by the industry Award.

**Job Type**: Permanent

Pay: $55,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Licence/Certification:

- National Police Certificate (preferred)

Work Location: In person

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