Travel Officer

**Travel Officer**: - Job ID - 931378 - Job Type - Permanent Full Time - Location - Australia - Brisbane - Categories - Administration / Support / Secretarial - Applications close - 11 Aug 2025 E. Australia Standard Time **Make your mark with Thiess** Everyday, all around the world, Thiess supports and celebrates our people. We recognise talent and reward transparency. We champion diversity and embrace change. Join us. Hone your skills and develop new ones. Take on big challenges and grow, through mentorship, collaboration and empowerment. Thiess is the place to make things happen. **What you’ll do**: This role is vital to ensuring the seamless mobilisation and demobilisation of our site-based personnel and the efficient use of company resources. **Key Responsibilities** - Manage end-to-end travel and accommodation logistics for all personnel across three project sites (Peak Downs Mine, Lake Vermont, and Caval Ridge). - Coordinate charter and commercial flights, ground transport, and accommodation bookings. - Monitor and report no-show rates and travel compliance, implementing cost-efficiency strategies. - Act as the primary contact for travel disruptions and liaise with internal and external stakeholders. - Maintain travel manifests, prepare reports (e.g., Aerlink, Alliance, accommodation wastage), and identify process improvements. - Collaborate with BMA to utilise TSV segment flights for FIFO workforce. - Ensure compliance with travel policies including the "3-strike no-show" rule. - Work closely with Finance, HR, Project Managers, and Site Leadership to align travel operations with workforce planning. - Use systems including Serko, SAMS Workflow, Uplift, JOTForm, Microsoft Office Suite, and Office 365 to manage data, generate reports, and maintain accurate records. **Your Impact** You’ll be instrumental in delivering: - Accurate and competitive asset rates for tenders and ongoing projects. - Financial analysis that informs asset strategies and commercial decisions. - Continuous improvement in estimating tools and cost modelling practices. - Collaboration across a wide range of internal stakeholders (Operations, Fleet, Technical Services, Finance) and external partners (OEMs, suppliers, logistics providers). **A bit about you**: **Essential Requirements**: - Year 12 Certificate (mandatory); Certificate in Business Administration or related field (desirable) - Minimum 2 years’ experience in high-volume administration or travel coordination - Excellent communication and customer service skills - Strong skills in Microsoft Excel, Outlook, and Office 365 - Ability to multitask, prioritise workload, and maintain attention to detail - Experience working with dispersed teams across multiple locations **Desirable Skills**: - Exposure to mining, construction, or similar project-based environments - Familiarity with travel and logistics systems such as Serko, SAMS Workflow, and Uplift - Experience managing FIFO/BIBO rosters and workforce mobilisation logistics **What we offer**: - Flexible, hybrid work model - Supportive, inclusive culture that values innovation and continuous improvement - Career development and technical training opportunities. - Collaborative, values-led culture with a global reach. - Access to leading-edge technology and systems. - Competitive salary and employee benefits package **About us** Thiess works with clients in Australia, Asia and the Americas in the dynamic field of open-cut and underground mining. The pioneering spirit of our founders - the legendary Thiess brothers - is our legacy, and inspires our vision to harness the power of people and technology to drive sustainable change. At Thiess, you will have the opportunity to play a part in the global energy transition. We are growing our commodities portfolio to include metals and minerals critical to the energy transition, and developing services to enable sustainable mining. We’re creating a culture of curiosity, knowledge-sharing, and continuous learning - supporting our people to contribute to Thiess’ success and continued growth in sustainable mining. We’ll support you to hone your skills and develop new ones, take on challenges and grow, through mentorship, collaboration and empowerment. We offer our people ongoing technical training and development opportunities so they can reach their full potential. We also invest in the workforce of the future, with a range of programs for people starting their careers. We recognise the value of an inclusive and diverse workplace through our vision of everyone matters always. We’re focused on creating an inclusive environment to enable our people to bring their best self to work because they feel safe, included and empowered. **How to Apply** This role is an opportunity to take the next step in your career. With our culture of recognition, development, and a stimulating and satisfying work environment, there is no better time to join Thiess. **_ Applications close: