IT Area Lead

ING’s 2024 Leap strategy is focused on business and customer growth. Our role in Data and Technology is to enable this strategy by building a simpler, more modern technology landscape for the bank from front to back. Our new model is designed to better integrate data delivery, strategic programs, data platform engineering and data governance, ensuring improved accountability across all domains.

**IT Area Lead - Data Delivery** plays a pivotal role within the technology department of ING Australia, reporting directly to the Head of Technology Data Analytics and AI. This leadership position encompasses the oversight and management of the entire technology stack within the designated domains under their purview. As a key member of the extended technology leadership team, the IT Area Lead Data Delivery is entrusted with managing change and run teams across multiple domains and overseeing complex projects with moderate to high impact. In this dynamic role, the IT Area Lead Data Delivery is required to be capable of long-term strategic planning and work collaboratively with their business counterpart (Tribe Leads) to develop and execute a technology strategy and roadmap that is aligned with overarching business goals. They are effective in managing various stakeholders at different levels including EXCO members and will assist the Heads of Technology in managing partnerships both within the organisation as well as with external vendors.

The IT Area Lead Data Delivery will demonstrate strong leadership qualities, strategic thinking, and a proven record of driving transformative change within technology organizations. By fostering a culture of continuous improvement and cross-functional collaboration, the IT Area Lead inspires teams to innovate, adapt to evolving market trends, and exceed performance expectations.

**What you’ll do **
- Define domain data strategy, conduct risk assessments, develop roadmaps and priorities.
- Conduct thorough risk assessments to identify potential threats, vulnerabilities, and compliance issues within the data / technology environment.
- Foster collaborative relationships with business stakeholders to understand their priorities, challenges, and requirements.
- Lead implementation of the strategy and navigate complex issues, challenges, and opportunities, while ensuring integration with wider functional strategy.
- Implement robust quality assurance processes and controls to ensure that technology deliverables meet established standards, regulatory requirements, and customer expectations.
- Provide coaching, mentorship, and performance feedback to team members to foster their growth and development.
- Manage relationships with external vendors, consultants, and strategic partners to ensure alignment with business objectives and delivery of high-quality products and services.

**What we’re looking for**
- Senior managerial experience in planning, managing, and organising resources within short/medium timescales within the overall policy framework.
- Demonstrated experience in leading a technical delivery team with equivalent scale, scope, and complexity within the specialised area.
- Proven experience in banking / investment technology strategy development and execution in alignment with architecture and other IT functions.
- Experienced People Leader with record of developing engineering capability and effectiveness in a team.
- Experience in management & negotiation of large vendor commercial contracts (>$10m).
- Demonstrated experience working agile and with Devops team tooling, technology risk frameworks, project management and delivery methodologies.

**What’s in it for you?**
- Drop everything and learn with over 16,000 professional and personal development courses to choose from.
- Discounted ING Health Insurance.
- An additional Rest Day to support your wellbeing.
- An IMPACT Day to volunteer on approved sustainability activity.

**About Us**

At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive - it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you’d feel at home. We’d love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So, no agen