Maintenance Operations Controller

**Requisition ID**:R10152397**:

- ** Category**: Technical Support
- ** Location**: Fairbairn, Australian Capital Territory, Australia
- ** Citizenship required**: Australia Citizenship
- ** Clearance Type**: Secret (NV1)
- ** Telecommute**: No
- Teleworking not available for this position
- ** Travel Required**: No
- ** Relocation Assistance**: Relocation assistance may be available
- ** Positions Available**: 1

We’re building a reputation as the place to be in Defence. With strong local management, sound investment and a fresh approach, we’re on an exciting trajectory and building unique capability. Leveraging the kind of leading-edge US capabilities and technology most can only imagine our close-knit 800-strong team is busy delivering World-leading innovative and sustainable solutions to safeguard Australia’s future. Together we’re growing a business where everyone contributes and everyone matters.

Since 2001, Northrop Grumman has delivered Through-Life Support to the Royal Australian Air Force’s 34 Squadron located at RAAF Fairbairn in Canberra. The high-performing Northrop Grumman SPA (Special Purpose Aircraft) team is comprised of approximately 50 staff who provide all levels of maintenance, training and logistics support to the fleet of two Boeing BBJ’s and three Dassault Falcon 7X’s Business Jets.

**Your Role**

Reporting to the SPA 145 Operations Manager, the **Maintenance Operations Coordinator** (MOC) is a critical member of our exceptional SPA AMO team. As MOC, your mission is to orchestrate and streamline maintenance and servicing operations, ensuring they align with our rigorous customer requirements and adhere to strict regulatory standards. As a central figure in our operations, you will facilitate seamless collaboration between teams like CAM Services, Maintenance Watch, and the AMO workforce consisting of Ground Handlers and LAME’s. This role involves not just coordination, but strategic workforce management, ensuring smooth shift transitions, and commitment to maintenance program delivery in a dynamic operational environment.

In this position, your influence goes far beyond daily operations. You will lead the way in maintaining superior service delivery standards while strategically managing operational costs. Your role is pivotal in fostering strong relationships with stakeholders, offering crucial after-hours support, and effectively overseeing maintenance scheduling and support. Engaging in audits and process improvements, you will play a key role in guiding our procedures towards excellence. Your expertise and forward-thinking approach are essential in managing the intricate balance of customer satisfaction, safety, and quality in our dynamic and continuously evolving environment.

**About You**

You’re a motivated professional with a robust background in Aviation Management or Engineering, complemented by a Civil or Military Aircraft Trade Certificate. You stand out with your comprehensive knowledge of maintenance control systems and a thorough understanding of aircraft maintenance regulations. Your strong communication skills make you comfortable in collaborative, multi-disciplinary teams, and you’re proficient in utilising advanced IT systems for aircraft scheduling and maintenance recording.

Capable of obtaining a CASA Form 4, you have demonstrated experience in managing contractual KPIs for aircraft availability. Your abilities extend beyond just technical skills, encompassing project management and stakeholder engagement in regulated settings. You're seeking more than a job; you're after a career path where you can grow significantly and develop. This role is your chance to excel in a setting that recognises your contributions, focuses on your professional growth, and celebrates your advancement towards new professional heights.

**What we Offer**:
Whatever your role, life stage or background, you can shape your career here in your way with highly challenging work, great colleagues and career development, plus a range of flexible benefits and working patterns.
- Professional Development - further education, leadership development, professional industry memberships and unlimited access to a range of online training
- Purchased annual leave
- Salary packaging including novated car leases
- Generous paid parental leave
- Volunteer Leave
- Health & Wellbeing program
- Employee Assistance Program

**Everyone Matters**:
As a Defence security clearance is required for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in determining your suitability for this role. You will also need to satisfy police checks and employment screening verification.