Youth Services North/west Metro Case Manager

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
The Salvation Army Youth Services offer an integrated suite of programs engaging with young people across Australia. Our services create intentional avenues for young people to explore opportunities, build support networks, and access, participate and contribute to their communities. Youth services provide a diverse range of programs which include housing and homelessness, driver training, education, employment and training, AOD support, social and community activities, specialist therapeutic responses and youth justice programs.

We are seeking a values-driven and proactive Case Manager to ensure that clients with multiple and complex needs within the North West region receive an appropriate service response to assist them to transition out of the homeless system.

The Case Management position covers the North West region of Melbourne and will be based across both the Sunshine and North Fitzroy sites. This role sits alongside the following program areas: Youth Housing West and Tranmere St Youth Refuge at St Kilda and Fitzroy locations.

You will successfully
- Provide a flexible and assertive case management response to clients with multiple and complex needs.
- Work collaboratively within Youth Services Integrated Model, having access to all programs and providing case management support
- Conduct comprehensive assessments of a client’s needs and circumstances both at the point of intake and ongoing through the support period.
- Provide intensive case management support to a caseload of young people who are experiencing high and complex needs
- Work alongside the youth services team at the Sunshine youth hub to provide an assertive response to young people presenting in crisis
- Participate in the YAC providing secondary consult support to the services present
- Facilitate monthly seminars aimed at developing the capacity of staff within the Northwest region

This is a fixed term 12-month, full-time position. The operational hours are 9 am-5 pm and YS provides assistance to approximately 450 young people and families per annum.

You will have
- Degree qualification in social work or related field. Relevant experience in a social service environment is preferred
- Knowledge of youth homelessness, crisis intervention, and the ability to collaborate with other services within the North West region
- Demonstrated skills in engaging & working with young people with complex support needs, specialist skills in youth AOD, mental health, out of home care & adolescent violence
- Assessment skills & knowledge of a range of theories including bonding & attachment, trauma, child and adolescent development & strengths-based approaches
- A current VIC Drivers Licence
- Valid VIC Employee Working with Children Check
- Ability to provide proof of Eligibility to Work in Australia

What we offer
- As a registered not for profit organisation, you may be eligible for generous tax-free salary packaging benefits
- Financial, retail and lifestyle discounts and benefits
- Employee Assistance Program - Independent confidential counselling service
- An inclusive culture of dedicated, passionate and professional team members
- Aboriginal and Torres Strait Islander people,
- people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
- people with a culturally or linguistically diverse background
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_