Account Manager, Transfer Agency

2 days ago

Sydney, Australia Apex Group Ltd Full time

Account Manager, Transfer Agency

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.

Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

**Account Manager, Transfer Agency**

**Annual Salary**: AUD 80,000 - 100,000

**Address** : 12 Shelley Street, Sydney, New South Wales, Australia, 2000

**Description**

This full time role is to ensures the delivery of high quality and accurate services to clients and investors by providing exceptional oversight of our offshore teams. Manage the relationship of clients to ensure effective delivery of services.

**Job specification**
- Review and release periodic, quarterly, distributions and exit statements to investors and clients within SLA's
- Reviewing, clearing and signing off bank reconciliations
- Review pending and settled reports and distributing to clients
- Manage the compliance requirements for clients including completing incident reports, implementing remediation and working with internal and external compliance stakeholders on key compliance requirements
- Manage Calastone transactions including daily reconciliations and issue resolution
- Understanding and maintaining Fee Rebate schedules
- Executing the Fee Rebate transactions at month end and submitting to clients for review.
- Contribute to client management reporting and attend client servicing meetings when required
- Ensure the quality of services provided to clients meet their expectations
- Work closely with key internal stakeholders on client management and delivery
- Proactively address and work to problem solve client queries
- Other ad hoc duties as required

**Skills Required**:

- 2 years fund services experience;
- 2 years' experience in various systems; including HiTrust, Paxus, Pega and Chorus
- Finance Degree
- Commercial experience in working with clients in a delivery service model;
- Exposure to offshoring models would be highly advantageous;
**What you will get in return**:

- A genuinely unique opportunity to be part of an expanding large global business;
- Competitive remuneration commensurate with skills and experience;
- Training and development opportunities

**Additional information**:
We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct souring model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Job ID JR-0010087

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