Account Project Lead

In this critical role, you will oversee multiple business units, ensuring seamless coordination and delivery across a variety of complex initiatives. Your expertise in managing Defence stakeholders, along with your strategic oversight and operational excellence, will be essential to navigating this challenging environment and ensuring project success.

If you have a proven track record in Defence project delivery and thrive in multi-stakeholder environments, we’d love to hear from you.

**Primary responsibilities include**:

- Ensuring project delivery to expected contract requirements and scope of project services work for the client (cost, schedule, quality, SLA outcomes)
- Working with Industry Project Leader, ANZ PMO and Delivery Excellence to satisfy organisational project governance requirements and enhance project delivery performance
- Establish as single point of contact on the account for projects to the customer regardless of whether Non-Practice or Practice project. Engage relevant leadership groups where there are projects that are at risk or require some intervention.
- Promoting client satisfaction through efficient, effective delivery of projects by proactively managing issues/risks that could impact service delivery, identifying and driving optimisation while managing scope, resources, cost of delivery and coordination
- Ensuring Programme/Project Manager(s) meet established schedules, resolve technical and operational issues, and accomplish delivery goals towards contract commitments
- Tabling change requests according to client contractual timelines and clearly articulating impact on time, cost/price, resourcing, and risk
- Supporting the provision of detailed information required to complete monthly client billing, project financial forecasts, POR variance management, ensuring accurate, complete and timely entry. Engage with account finance lead.
- Actively identifying opportunities to drive down the cost and improve margin of project delivery. Representing the account for all project delivery and sales opportunities
- Managing key client relationships and expectations, interfacing at all levels of the client organisation from CxO and below, and ensuring client satisfaction for Project delivery
- Participating in client steering and governance functions across the project portfolio

**Basic Qualifications**
- 5+ years experience in a similar portfolio leadership style role
- 10 years Defence experience
- Experience in ERPs would be an advantage (SAP)
- Bachelor's degree or equivalent combination of education and experience
- Experience working with project management methodology including budget development, project planning, control and assurance methodologies, project management software and finance and accounting concepts and practices
- Experience working with client vision, business objectives, and critical success factors
- Experience working with delivery assurance principles and appropriate procedures relevant to area
- Experience working with techniques and approaches related to the architecture, development, integration, and deployment of project phases

**Other Qualifications**
- Skilled in estimating and common project management desktop tools
- Strong communication and stakeholder management skills
- Good leadership skills to train, guide and mentor the work of less experienced personnel
- Creative thinking and problem solving skills
- Willingness to travel

**Your working environment**

In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.

**Our culture and benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

Interviews and onboarding are conducted online, as part of us being a virtual-first company.

**Due to client requirements, you must be a Australian citizen