Receptionist - Baysictechnique Physiotherapy

Receptionist - Baysictechnique Physiotherapy

About Baysictechnique Physiotherapy:
At Baysictechnique Physiotherapy, our commitment to exceptional care goes hand in hand with our foundational principles. Our skilled physiotherapists help individuals regain mobility, alleviate pain, and achieve optimal health, and our supportive team is built on values that ensure every patient interaction is positive and respectful.

Our Core Values:

- Humility: We remain grounded, always eager to learn and improve our services.
- Honesty: Transparency and integrity are at the heart of every interaction.
- Clinical Excellence: We prioritize evidence-based care and high performance in all our operations.
- Customer Service & Bedside Manner: Compassion, respect, and a patient-first approach guide us daily.
- Professional Integrity: We foster a respectful environment free from backroom gossip.
- Approachability: Every team member and patient is met with open, welcoming communication.
- Team Player: We work together, ensuring each contribution strengthens our overall success.

Position Overview:
We are seeking a dynamic Receptionist who not only excels in administrative duties but also embodies our core values. In this role, you will be the first face our patients see, ensuring their initial experience reflects the honesty, approachability, and professional excellence that define Baysictechnique Physiotherapy.

Key Responsibilities:

- Warm Welcome: Greet patients and visitors with genuine humility and friendliness, setting a positive tone for their visit.
- Efficient Scheduling: Manage appointments with precision and a commitment to clinical excellence, ensuring that every patient receives timely and evidence-based care.
- Clear Communication: Answer calls and inquiries with honesty and a courteous demeanor, providing clear, compassionate guidance.
- Accurate Record-Keeping: Maintain patient records with utmost integrity, reflecting our commitment to transparency and attention to detail.
- Administrative Excellence: Process intake forms, verify insurance details, and handle payments, all while upholding our core values.
- Clean and Inviting Space: Keep the reception area orderly and welcoming, reinforcing a positive, patient-focused environment.
- Collaborative Support: Work seamlessly with the clinic team, contributing as a reliable and approachable team player to ensure smooth operations.

Qualifications:

- Educational Background: High school diploma or equivalent; additional certification in office administration or a related field is an advantage.
- Experience: Prior experience in a reception or administrative role, ideally within a healthcare setting, with a track record of maintaining high standards of honesty and professionalism.
- Communication Skills: Strong verbal and written communication skills that reflect our commitment to compassionate, patient-centered service.
- Organizational Skills: Ability to multitask and maintain meticulous attention to detail in a busy environment.
- Technical Proficiency: Familiarity with office software and scheduling systems; experience with clinic management software is a plus.
- Attitude: A positive, humble, and team-oriented mindset that embraces continual learning and respect for others.

Why Join Us?
- Values-Driven Environment: Become part of a team where humility, honesty, and integrity aren’t just words—they’re the principles that guide every action.
- Growth and Development: We offer opportunities for professional advancement, including mentoring programs that encourage ongoing learning.
- Competitive Benefits: Enjoy a competitive salary, benefits package, and a work environment that values every team member’s contribution.
- Team Collaboration: Work alongside dedicated professionals in a culture that prizes teamwork, open communication, and mutual respect.

How to Apply:
**Job Type**: Casual

Pay: Up to $30.00 per hour

Schedule: 8-hour shifts

Location: In-person

**Job Type**: Casual

Pay: Up to $30.00 per hour

Expected hours: 38 per week

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

Work Location: In person