Risk Adviser/underwriter

4 days ago

Melbourne, Australia Hudson Australia Full time

You're a member of the Insurable Risk advisory team, reporting to the Manager, Insurable Risk Advisory in the Risk Services Division.

This role has a diverse set of responsibilities that are likely to evolve over time. Your key responsibilities are to:

- Develop trusted relationships through empathy and deliver strategic advisory services to clients.
- Provide relationship management support to our agency clients - facilitating teams across the organisation to develop client service plans and reporting on progress.
- Deliver an end-to-end insurable risk advisory service, from needs analysis to insurance placement and helping our clients reduce the likelihood and consequences of insurable events.
- Provide a suite of transactional insurance services to support the ongoing maintenance of cover for clients - including enquiries, renewal, ministerial directions, machinery of government changes, new policies, endorsements, debt management and general support services.
- Adhere to a quality assurance process for insurable risk services.
- Actively monitor client feedback via formal and informal channels, and continually improve services.
- Be a shared service for insurable risk services across all client segments.

**Our client is looking for**:

- You have a track record of managing client relationships including the management agreed service delivery programs and outcomes.
- You have highly developed communication and interpersonal skills, proven client relationship management experience and the ability to influence very senior stakeholders and negotiate mutually beneficial outcomes.
- You have a deep insurance knowledge with a risk management mindset to provide expert advice and recommend effective insurable risk solutions.
- You have successfully collaborated with professional people across multiple organisational levels and in environments undergoing constant change to achieve objectives.
- You have an appreciation of the complexities and nuances of public sector management, having operated successfully in such an environment before.
- You hold a tertiary qualification in Business, Commerce, Finance, Law or relevant discipline. You also hold professional membership with a risk management, Insurance or relevant organisation.

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