Risk Adviser

Victorian Managed Insurance Authority (VMIA)

- Ongoing

Key highlights

- Central Location – Work in Melbourne CBD within close proximity to Flinders Street.
- Salary Range – $141,295K - $156,934K (total remuneration package inclusive of super).
- Hybrid work environment – Enjoy a mix of office and flexible work arrangements.

About the role

- As a Risk Adviser in the Government Sector Practice you play a critical role delivering insurable risk advice to Victorian Public Sector clients, so that they’re not unconsciously uninsured. You are accountable for ensuring that clients have the right insurance arrangements in place and are actively supported to reduce their risk exposure and the impact of claims.
- You are a key member of the Government Sector Practice team and work in close partnership with colleagues across VMIA to deliver tailored risk and underwriting advice , staying ahead of emerging risks, and identifying opportunities for clients to reduce the cost of insurable risk so as they can maximise their insurance arrangements.
- Your role reports to the Manager, Insurable Risk Advisory Team within the Government Sector Practice and will also coordinate with peers across VMIA to develop service plans and maintain a comprehensive view of each client’s needs

Key responsibilities

- Deliver end-to-end insurable risk advisory services, from needs analysis to solution implementation and monitoring.
- Lead client relationship manager for allocated clients ensuring responsive, proactive engagement that supports risk management and resilience.
- Build and develop relationships internally and deliver strategic advisory services to clients.
- Adhere to quality assurance frameworks and continuously seek opportunities to improve service efficiency and consistency, lead the strategic client services programs
- Develop and deliver client engagement plans, monitoring reports on progress.
- Work closely with VMIA’s Insurance Product Centre and other VMIA teams to ensure optimal risk transfer arrangements are in place for clients’ and appropriate underwriting and pricing decisions are made.

Who you work with

- Internal:Government Sector Practice / Health Sector Practice, Service and Delivery Practice, Product Centre, RICS Leadership and Cross-Functional Project Teams.
- External:Victorian Public Sector Departments and Agencies

What we are looking for

- 5 years of experience in insurance and/or client relationship management.
- Strong communication and interpersonal skills, with the ability to engage stakeholders and influence decisions.
- Strong collaboration skills and experience working in team-based environments.
- Ability to support the design and delivery of insurance products and contribute to improvements.
- Experience in insurance product development, underwriting, or strategic insurance advisory.
- Experience working with or advising public sector clients, particularly within the Victorian Government context. (Desirable)
- Understanding of public sector complexity and its operating environment. (Desirable)

Qualifications

- Certified member of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF) or equivalent.
- Tertiary qualification in Business, Law, Insurance, Risk Management, Actuarial or related field. (Desirable)
- Fit and proper person under APRA guidelines.

At VMIA, we believe diversity drives innovation. We are committed to creating an inclusive environment where everyone feels valued and empowered to contribute their unique perspectives.

We offer:

- Flex work: Hybrid working to support your best performance.
- Parenting support: Generous parental leave (16 weeks paid parental leave for primary carers and 2 weeks for secondary carers) and breastfeeding-friendly facilities.
- Learning & Development: Annual investment ($2,500) in your growth, with in-house training, and LinkedIn Learning access in addition.
- Wellbeing: Wellness sessions, Employee Assistance Program (EAP), and ergonomic support.
- Culture & Lifestyle: Iconic office location, volunteer leave and life-stage support.

VMIA encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, culturally diverse communities, and members of the LGBTQIA+ community.

How to apply

We invite you to submit your CV and a cover letter. Use these to introduce yourself, highlight your fit for the role, and share why you are excited about joining VMIA. For any questions about the role or application process, please contact us attalentacquisition@vmia.vic.gov.au .

At VMIA, we are dedicated to fostering an inclusive workplace. We warmly welcome applications from people of all gender identities, Aboriginal and Torres Strait Islander peoples, individuals with disabilities, and those from culturally diverse backgrounds.

At VMIA, we offer competitive salaries based on the role's classification and your skills and experience. Typically, new employees start at the minimum of the salary range, however, consideration may be given to starting above the minimum of the band should you demonstrate extensive experience in a similar role or possess unique and desirable skills and capabilities required to perform the role.

Other relevant information

Before starting at VMIA, preferred candidates will complete pre-employment screenings. These assessments may include:

- Working Eligibility:Verification of your right to work in Australia.
- Employment History:Confirmation of your past employment details including employment dates and compensation.
- Academic Credentials:Verification of your educational qualifications to ensure they are accurate and legitimate.
- National Criminal History Check:A check for any criminal record, which may involve manual vetting by ACIC, potentially causing delays.
- Pre-employment Misconduct Check:Used to verify the identity, integrity, and credentials of potential employees and verifies no past misconduct.
- Financial Background Checks:Applicable for certain roles, such as Heads of Departments and Finance team members.

We value a collaborative work environment, so employees are expected to spend the majority of your working week in the office. Candidates from interstate must be willing to relocate to Victoria.

About Us

Victorian Managed Insurance Authority (VMIA) is the Victorian Government’s insurer and risk adviser, covering the people and projects that help Victorians thrive.

We’re an agency in the Department of Treasury and Finance portfolio, established under the Victorian Managed Insurance Authority Act, and report to the Assistant Treasurer.

We provide insurance and risk advice to government departments and agencies, with more than 4,600 clients, ranging from small community service organisations to public hospitals, schools, and core service providers.

We help our clients prepare for, prevent, or reduce the impact of harm. When things don’t go to plan, we help clients restore services and recover quickly.

Our unique perspective across Victorian Government clients is an opportunity for learning and development in the risk and insurance industry as well as the broader public sector, creating deep connections with our clients, and a shared understanding of best practice in our fields of expertise.

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