Village Manager

NFP Salary Packaging + generous leave entitlements including 5 weeks annual leave and 12 ADOs per year
- Wellbeing Initiatives along with Employee Rewards and Recognition Programs
- Warm and friendly environment with a great team culture and supportive leadership
- Opportunity for growth

Situated in a prime position at Randwick, near to Centennial Park and minutes from the Sydney Light Rail, M by Montefiore is a luxury independent living development in Randwick comprising of 79 exceptional apartments that embodies the philosophy that life should be about making the most of every moment without compromise, at any age.

The five-star facilities include an in-house cinema, lobby bar, function spaces and fully equipped gymnasium and indoor heated pool.

Additionally, we have approved plans for expansion with an additional 37 apartments due for construction in 2025, further building on the M by Montefiore community.

To complement this outstanding development, we seek an exceptional and polished individual to join Montefiore in the role of Village Manager, to lead the standards of excellence that we pride ourselves on, and our stakeholders expect.

**The Role**:
In this role you will be responsible for the efficient, effective and professional management and delivery of hospitality services and administrative functions to the residents of the Randwick Village, ensuring that all services, policies and procedures are in accordance with Montefiore standards and meet the applicable legislative requirements.

Reporting to the Director of Hotel Services, you will lead a team comprising of Resident Liaison, Concierge, Food & Beverage and Maintenance professionals.

**About you**:
You are a strong relationship builder who naturally creates a positive and people-focused culture. You are approachable and agile and have demonstrated experience navigating seamlessly between colleagues, residents and their families. You are a problem solver and are highly committed to ensuring our residents receive exceptional customer service.

**What we require**:

- Experience in Retirement/Seniors’ Living (preferred) or Facilities Management or Hospitality
- Well-developed communication and interpersonal skills including the ability to effectively consult, negotiate and influence across a range of stakeholder groups
- Strong organisational skills and ability to prioritise own work
- Sound Financial acumen and IT capability
- Roster management
- Impeccable presentation

**About Us**:
Montefiore is an award-winning, Sydney-based aged care provider, with a proud 135-year history as a non-profit organisation founded on Jewish values. We support older members of the community to live with choice, dignity and wellbeing through trusted residential care, flexible home care and luxury retirement living.

**What we offer**:
All offers of employment are dependent upon successful completion of the organisation’s pre-employment check process. This includes (but is not limited to) the requirement to be willing to obtain a police check.