Field Training Executive

1 week ago


Sydney, Australia Sephora Full time

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

We are united by a common goal - **to reimagine the future of beauty.**

**The opportunity**:
At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. As the Field Training Executive you will drive education and training both in a classroom environment (physical and virtual) and via in store coaching and collaboration with District Managers and Store Management Teams. The FTE’s responsibilities include planning, coordinating, communicating, delivering, and assessing Sephora and Brand classroom training along with in store coaching. The FTE will assess and communicate training needs, develop tailored coaching plans for teams in addition to tracking and recording learning outcomes. The FTE ensures adherence to Sephora concept and culture, maximum profitability, and compliance with Sephora’s objectives and policies.

**You'll shine here if you enjoy**:

- Coordinating and deliver a variety of Sephora classroom and online training programs
- Developing brand partner relationships in order to achieve training outcomes
- Coaching and following up classroom training initiatives within store teams
- Identifying and addressing present and future training needs for individuals within store teams
- Analysing KPIs to determine trends and gaps in education and capability
- Product and category training
- Exercising influencing and lateral leadership skills to drive educational outcomes
- Maintaining and reporting training engagement through session attendance, LMS data and In-store training overviews
- Assisting in the recruitment process of specialist roles through practical assessment of category skills
- Executing store e-learning schedules with store teams
- Delivering content and coaching managers in leadership and soft skills

**We would love to hear from you if you have**:

- Certificate IV Adult Training and Assessment highly regarded
- Retail, Skin, Colour or Fragrance qualifications highly desirable
- Retail/Sales Training experience highly desirable
- Previous experience in learning content creation and design highly desirable
- Previous experience in retail mandatory
- Open availability to be able to travel between states, according to training and coaching needs
- Adult training and coaching experience with an understanding of adult learning principles

**While at Sephora, you’ll enjoy...**
- ** The people.** You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
- ** The learning.** We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
- ** The culture.** As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.

You can **unleash your creativity,** because we’ve got disruptive spirit. You can** learn and evolve,** because we empower you to be your best. You can **be yourself,** because you are what sets us apart. **_This,_** is the future of beauty. Reimagine your future, at Sephora.**

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.



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