Retail Customer Service Officer

1 day ago

Batemans Bay, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**About the role**:

- Permanent Part Time - 25 hours per week, Monday to Friday 8am-1pm
- 12 weeks on the job paid training, Monday to Friday, 25 hours per week, various shifts
- Adult Pay Rate $27.48 increases to $29.37 after training + 12% Superannuation

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Customer Service Representative

    2 weeks ago

    Batemans Bay, Australia IMB Bank Full time

    **Batemans Bay, Moruya, Narooma**: - ** Casual - $36 per hr**: - **Highly reputable and trusted bank** IMB Bank are looking for a Customer Service Representative to join our Batemans Bay, Narooma and Moruya branches on a casual basis. This local job opportunity is an ideal way to get your foot into the door of a community focused bank, where you’re able...

  • Retail Assistant

    2 weeks ago

    Batemans Bay, Australia Independent Living Specialists (ILS) Full time

    **Independent Living Specialists** (ILS) have evolved over the last 16 years, to position itself as Australia's leader in healthcare equipment solutions. As our clients _move through life_, we are there to support them, empowering them to live their most active and independent lives. With over 50 retail stores nationally, and plans to dramatically increase...

  • Part Time Customer Service

    3 days ago

    Batemans Bay, Australia Telstra Full time

    At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter. **About the Role** Are you an experienced Customer Service & Sales professional, who thrives...

  • Retail Team Member

    7 days ago

    Batemans Bay, Australia Supercheap Auto Full time

    **Retail Team Member Supercheap Auto Batemans Bay (New South Wales)** Supercheap Auto is seeking the next talented member of our passionate and energetic team - combine your great retail experience and customer service skills to make it SUPER We don’t just sell products; we're about inspiring our customers to get the most out of their leisure time and we...

  • Client Services Officer

    2 weeks ago

    Batemans Bay, Australia NSW Department of Communities and Justice Full time

    Department: Courts Tribunals and Service Delivery - Location: Batemans Bay, NSW, AU, 2536 - Custom Field 4: 78720 **Location**:Court Services, Batemans Bay **Employment Type**:Temporary part-time Monday, Thursday, and Friday 3-Days Per Week (6-month contract) **Salary**:from**$73,522 to $79,931per annum (pro-rata for part-time employees). **Your role** -...

  • Customer Sales

    7 days ago

    Batemans Bay, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...

  • Retail Assistant

    3 days ago

    Batemans Bay, New South Wales, Australia St Vincent de Paul Society Full time $42,000 - $63,000 per year

    Fixed term full-time opportunity until January 2026Hourly rate $ % superannuation + generous salary packaging benefitsBe part of a welcoming local team that cares about the communityLooking for a rewarding job over the Christmas period? Join the friendly team at Vinnies Batemans Bay and help make a difference in your local community this festive seasonAbout...

  • Customer Service Representative

    7 days ago

    Batemans Bay, Australia BlueScope Full time

    BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ®...

  • Customer Service Representative

    1 day ago

    Batemans Bay, Australia BlueScope Full time

    BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ®...

  • Retail/commercial Cleaner

    7 days ago

    Batemans Bay, Australia Masterwize Cleaning Full time

    **Retail/Commercial Cleaner Needed for Batemans Bay - NSW** **We are currently looking for a Retail/Commercial Cleaner for an immediate start** Location > **Batemans Bay - NSW** Days Per Week > **2 days, Mon & Thurs - 07:00 am to 09:00 am** Weekend Work > **No** Duties > **sweeping, mopping, office and amenities cleaning** **Job Type**: Casual Schedule: -...