Manager, Data Center Operations

**Who are we?**

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

The successful applicant will manage customers, vendors and colleagues across 3 keys sites in Unanderra, Rosehill and Silverwater, as well as any additional, future data center's in Western Sydney.

As a Shift Leader in one of your (IBX) Data Centres, you will have responsibilities of on-site management of the IBX engineering team on delivery of all engineering services and activities. This will ensure appropriate support of a successful team who are committed to achieving the company objectives and to ensure effective management of each IBX facility within the local campus.

The campus has an established team in place so we are looking for someone to build on the current foundations and help drive operational excellence within the data center's. We are looking to interview immediately for the position which has become vacant due to an internal promotion.

**Responsibilities**:

- Work closely with onsite teams, coaching and guiding the team to meet KPI's setting high standards of compliance.
- Provides guidance and project leadership ensuring projects or other initiatives are meeting or exceeding company expectations
- Maintaining Certifications through demonstrating detailed completion of Maintenance and Repairs to the standards established.
- Partner management through positive communication and an ability to communicate at all levels of the business.
- Identifies and documents the root cause of issues
- Facilitate team efficiency with process development to ensure the outcomes.
- Vendor Contract management and owning the process to establishing Vendor contracts.
- Management with the commercial management team of design budgets and control of change management requests during the construction phase in consultation with the Construction Manager
- Assists in drafting proposals for datacenter infrastructure improvements which require capital expenditure approval

**Qualifications**:

- Minimum of 6 years of related experience or equivalent work experience in Critical Facilities environment
- Previous experience or close exposure to Data Centre's and/or critical facilities environments
- Consistent track record of leading and managing onsite teams
- Bachelors Degree or Trade Certified in Engineering, Mechanical, Electrical or relevant field

**Benefits of the role**:

- Build on an experienced, passionate and collaborative engineering team
- Help build, shape and develop the careers of supervisors and staff
- Salary package including company shares, annual bonus, healthcare allowance and access to a host of financial, legal and consultancy perks
- Progression opportunities across Equinix Australia and beyond
- Manage a large commercial, government and defence customer base housed in 3 data centres as well as any future Western Sydney sites

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.