Office Lead

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Chubb Australia is currently experiencing a period of accelerated growth, and as we continue to excel and make our mark in the local market, we are looking for high potential individuals to join our dynamic and fast paced team.

Your Role

The Office Lead is key to the service team to ensure the smooth running of the office on a day to day basis. The primary purpose of this role is to operate and oversee provision of reception, greet and direct visitors to proper personnel and departments, oversee kitchen and storage/ archive facilities and general office space and supplies, ensuring that the office is well presented and always maintained to project the organisational image. The Office Lead is cross-functional position, performing a number of important administrative and office management tasks, interacting with the public, key stakeholders and with all employees within Chubb. Also leads the Office Coordinator and supports the the Service Delivery Manager as required.

**Your Responsibilities**:
Overseeing the daily operations of Front of House, including room bookings, catering, mail, invoicing, and upkeep of stationery, office and kitchen supplie.

Responsible for training and overseeing the Office Coordinator

Organise office events. These could include broker functions, promotional events and internal functions etc. Including setting and packing up of meeting room furniture and catering and ensuring within set budget

Assist and arrange repairs and services with vendors for office equipment such as photocopiers, coffee machines, dishwashers printers, etc when necessary

Assist organise quotes and contractors upon requests for works or repairs where required.

Proactively manage the archiving and retrieving files to/from offsite where required

Manage new and departing employess - Organise new starter pack, clean and prepare desk, disable passes for leavers and set up security pass for new starters and ensure smooth process for all.

Maintain security passes and register.

Answer, screen and forward caller enquiries through to the intended recipient.(When required or when Office Coordinator is not available)

**Qualifications**:
**To be successful in this role, you will need**:
At least 2 years previous experience in similar role (Business with multiple offices/ sites)

Ability to communicate effectively & professionally with all levels of staff, management, internal & external clients

Ability to work well in a corporate environment, maintaining and enhancing the Chubb Corporate Style Ability to manage self & time effectively

High level of attention to detail & accuracy

Excellent customer service ethic

Action orientated, ability to multi-task

Proficient in Microsoft Office suite

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.